Blog | The Brainzooming Group - Part 327 – page 327
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During ideation and strategic thinking exercises, we use individual, colorful sticky notes in great quantities to capture new ideas and comments. This contrasts with keeping meeting notes on a single big white easel pad. We employ colorful sticky notes so aggressively because they provide a variety of advantages for strategic thinking exercises through effectiveness and efficiency.

Sticky notes allow:

  • Sustainability – written ideas gain tangibility and “life,” moving beyond dependence on someone remembering the creative idea for something to happen with it.
  • Portability – individual sticky note ideas can be moved from one place to another for sharing, further work, or later electronic capture.
  • Visibility – creative ideas can be displayed on walls in the meeting room so all participants can review and consider them, even if they weren’t in the sub-team that generated the idea.
  • Combinations – in moving an idea written on a sticky note, you can arrange and group multiple ideas to trigger new ideas, develop / clarify emerging themes, or create a natural sequence.
  • Separation – the opposite of combining ideas, a sticky note’s portability allows participants to review ideas and select those they find intriguing and may want to advocate for development.
  • Boundaries – different colors, shapes, and sizes allow you to subtly distinguish between the output of various exercises or teams.
  • Ranking – individual ideas can be placed on a matrix or ranked on a single criterion, allowing a group to interactively and quickly prioritize ideas that are more attractive.
  • Revisiting – because the idea has been given initial tangibility through being written, it can be revisited during or after a session so that opportunities not emerging right away still have the possibility of being identified later.
  • Disposal – you can also easily recycle sticky notes when you’re done with them.

So if you want to help make your ideas stick (and not stick), get yourself some sticky notes.

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In part 2 of using relationship advice columnists for the Change Your Character exercise, here are the recommendations they’d offer for strengthening & maintaining relationships. Once again, identify 3 ideas for each of these pieces of advice that can be applied to improving your customer relationships.
  • Be friends.
  • Make sure that there’s good chemistry.
  • Set realistic expectations.
  • Make sure rules and boundaries are understood.
  • Be willing and open to communication.
  • Listen carefully to each other.
  • Stay connected to each other.
  • Take a class or do other things together.
  • Do the simple things.
  • Celebrate each other.

Next Wednesday, the advice columnists will wrap up by helping fix some problem relationships.

Check out a compilation of “Change Your Character” creative thinking exercises and information on its use.  – Mike Brown

 

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The Brainzooming Group helps make smart organizations more successful by rapidly expanding their strategic options and creating innovative plans they can efficiently implement. Email us at info@brainzooming.com or call us at 816-509-5320 to learn how we can help you enhance your strategy and implementation efforts.

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There have been several posts focusing on collecting and asking great questions. Here’s an opportunity to get a perspective from someone else on the importance of questions to innovation and the use of QuestionBanks, strategic lists of questions designed to stimulate strategic thinking. The manifesto is by Corinne Miller from InnovatingResults! It’s well worth the time to download.

When you’re checking out the “Questionating” manifesto, it’s also a great time to poke around on Change This, a website featuring manifestos on a variety of topics, many of them tied to innovation and strategy. And while you’re there, vote on proposed manifestos that others would like to submit or really try to change something by proposing a manifesto of your own!

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Here’s a link to a very beneficial marketing strategy article appearing recently on Arkansasbusiness.com. It’s by Jim Karrh, Ph.D. who is senior vice president of Advantage Communications Inc. in Little Rock. I met Jim this past November when he was a speaker and honorary chairman of The CMO Summit.

In this article, Jim focuses the breadth of marketing strategy literature on a set of “Super Six” questions addressing direction, segments, markets, products, and competitors that you can use as a check-up on your brand’s current strategies.

For the rest of his 2008 columns, Jim will focus on tactics to carry out successful strategies. To keep up to date with his thinking, add Jim’s column to your reader: http://www.arkansasbusiness.com/rss/karrh.aspx

Thanks Jim for the great questions!

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So much of solid strategic thinking is determined by perspective and enhanced by your ability to become comfortable with considering different views of the same situation.

For a bit of a different take on that principle, check out this website (http://www.michaelbach.de/ot/index.html) which contains more than seventy visual illusions. It will help you become more comfortable with the idea that just because you see something one way doesn’t mean that you couldn’t see it in a completely different way within an instant.

Optical Illusions & Visual Phenomena by Michael Bach

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My wife and I see the need for home repairs very differently. She’s more attuned to subtle defects, noticing many I don’t. It’s not surprising. She spends more time at home and views things more closely. We also look from different perspectives – different chairs, bathrooms, even heights, since I’m taller. Yet with my more distant perspective, I notice certain items needing attention that she doesn’t. It usually occurs when I’m doing an unfamiliar activity – putting things away, cleaning, yard work, etc.

This same phenomenon happens in business even with things such as opportunities, challenges, and processes. You look at something very closely, maybe because you have responsibility for it. Since you spend so much time with it, you may view it from several perspectives, but all of them VERY close. Still you’re likely missing things that are obvious to others who see what you see from a different vantage point.

The key is to be able to actively look at a situation from blatantly different viewpoints. So if I may, here are a few great suggestions for changing how you “look”:

Move Further Away

  • Have someone completely unfamiliar with the situation observe it, and ask them, “What are your impressions of what took place?”
  • Change your seat – physically or virtually – and take a few steps back from where you usually “sit” while viewing a situation. What do you see differently?

Look Closer

  • Look at only one aspect of a process – repeat “how” and “why” questions (i.e., How is this working? Why does this happen?) until you’ve explored many possibilities for new insights.

Look from a Different Height

  • Spend a day on the front lines with sales, manufacturing, or customer service – what do they see about the process or opportunity that you don’t?
  • Spend time directly with a customer as they interact with your business – how does it look to them?
  • Shadow a senior executive (maybe a mentor) – what regularly makes its way to their level?

Look from a Different Perspective

  • Have someone else carry out the process – what’s different?

Several of these techniques helped diagnose what wasn’t working with a new planning process recently. By having new participants review it, sitting in different seats to observe interaction, and using different facilitators to lead the process, we’ve cut the initial time for the process by 50% and created more-tailored exercises. And we got these results by simply changing how we look – without plastic surgery or having to address the worst Valentine’s Day “look” question of all, “Does this make me look heavy?”

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Dear Abby & Ann Landers are no longer with us, but there are scads of other advice columns in print & electronic media to help people through relationship challenges. Since much of their advice for personal situations can be applied to business relationships, over the next several Wednesdays, we’ll let them do our work for us in the Change Your Character exercise.
This week, it’s brainstorming starters for building stronger relationships – generate at least 3 relationship building ideas for your business situation from each piece of advice:
  • Make the best possible first impression–be friendly & well dressed with a positive attitude.
  • Be yourself & pay attention to your instincts.
  • Spend time together to get to know each other.
  • Ask questions. Don’t just talk about yourself. Keep the conversation light.
  • Be attentive to the other person and don’t talk on your cell phone.
  • Be honest.
  • Go the extra mile to make the other person comfortable.
  • Thank the other person for spending time together.

So if you have some new business relationships to build, this should help you get some fresh ideas. And if you’ve got a first date lined up for Valentine’s Day tomorrow, you can also benefit. Just make sure that you don’t apply the ideas from the former situation to the latter – that would be a problem!

Check out a compilation of “Change Your Character” creative thinking exercises and information on its use.  – Mike Brown

 

If you enjoyed this article, subscribe to the free Brainzooming blog email updates.

The Brainzooming Group helps make smart organizations more successful by rapidly expanding their strategic options and creating innovative plans they can efficiently implement. Email us at info@brainzooming.com or call us at 816-509-5320 to learn how we can help you enhance your strategy and implementation efforts.

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