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Today at the Social Media Strategy Summit, along with Kaite Stover, Director of Readers’ Services at the Kansas City Public Library, I’m presenting a fun case study. The presentation is about how the Kansas City Public Library was able to “sponsor bomb” the 2015 Major League Baseball Playoffs and World Series with a book spine poetry campaign.

In short, the Library used images of multiple stacked books chosen so that the combined titles communicated messages to tweak the baseball teams (and the libraries in their communities) with pro-Kansas City Royals messages.

Sponsor-bomb-book-spine-poe

BTW, did I mention the Kansas City Royals are the 2015 World Champions? Just checking . . . wanted to make sure you knew that!

While The Brainzooming Group wasn’t involved in developing the social media strategy behind the World Series sponsor bomb, we’ve been working with the Library on branding and event strategy. Knowing how smart the social media strategy for the World Series sponsor bomb campaign was, we brought the story and the tremendous impact from the initiative to the attention of Breanna Jacobs, the Social Media Strategy Summit producer.

Kaite will cover the Kansas City Public Library social media strategy and implementation from start to finish. I’ll share lessons for other brands in how they might envision comparable sponsor bomb opportunities for their own brands.

Social Media Strategy – 5 Keys to Sponsor Bomb a High-Profile Event

If you aren’t with us in Chicago, here are the smart things the Kansas City Public Library did to make the strategy as effective as it was:

Here’s hoping the Royals go all the way again in 2016 so we can see what the Kansas City Public Library does with the next chapter of its book spine poetry sponsor bomb strategy!  – Mike Brown

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When was the last time you invested 45 minutes to check your social media strategy?

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question. Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social Strategy.

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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At a Brainzooming internal branding strategy workshop I was presenting, one attendee remarked about wanting more vision statement examples. From what she described, her company’s leadership had rushed to develop big strategy statements (such as a core purpose, vision statement, or mission statement), but was now rethinking its direction. She saw documenting as many vision statement examples as possible as a huge help to getting it right this next time.

Mountains-Vision

I suggested that instead of starting with a pre-defined list of big strategy statements her company needed, they should invest time in more thoroughly what mattered for the organization’s success and its intended direction. Only after that exploration, they could identify what types of statements (and the content of each) that would make sense.

6 Steps to Figuring out Your Company’s Big Strategy Statements

While I didn’t have time to spell out the steps other than writing down all the vision statement examples she would hear during the conference, here is a way to explore first and figure out the right big strategy statements you need afterward:

  1. Start with finding the right ideas that describe and represent your brand.
  2. Once you’ve found the ideas, begin identifying words and phrases that best capture the ideas in multiple ways.
  3. Now think about any other places where the words you are considering are used. What are the others words, phrases, and structures in these other locations? How might they fit in your situation?
  4. With this big set of words, add a dose of aspiration. If you super-sized what you want your brand to become and its description, what other words and phrases would you imagine as possibilities?
  5. Now add one more mega-dose of aspiration. If you used language that was so glorious and strong that your competitors would shudder, what would it be?
  6. Now that you have an even bigger set of language, start playing with combinations of words and phrases to describe your brand’s current situation and the difference you are trying to make (mission statement)future aspirations (vision statement), and reasons for existence (core purpose).

These steps will more readily lead to big strategy statements that work hard for your organization. THEN if you need to see some vision statement examples to put the finishing touches on what you’re doing, go ahead and do it. – Mike Brown

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Learn all about how Mike Brown’s workshops on creating strategic impact can boost your organization’s success!

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I am in New York today delivering a Brainzooming branding strategy workshop on Engaging Your Internal Brand Team. The event is the Brand Strategy Conference. Our content addresses collaborative ways to strategically engage employees in creating and delivering the best brand experience.

Empire-State-Building2

The branding strategy workshop came about from talking to too many executives that think it’s okay to let employees in on branding changes at the same time (or even after) customers learn about them.

THAT is a horrific idea for delivering a great brand experience.

We will introduce a new Brainzooming Fake Book soon that includes the exercises we will cover in the branding strategy workshop.

Branding Strategy – Engaging an Internal Brand Team

Here are links to fourteen articles integrated within the workshop.

Identifying Opportunities for Employee Input on Branding Strategy

Collaborating with Employees to Enhance the Brand Experience

Supporting a High-Performing Internal Brand Team

Inviting Employees into Branding Strategy Conversations

Mike Brown

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DInternal-Brand-Strategy-eBoownload Your Free Internal Branding Strategy eBook!

Are you looking for new, more effective ways to engage your employees in shaping and successfully carrying out your brand strategy? You need to download this FREE Brainzooming eBook, published with the Global Strategic Management Institute. You’ll learn three effective strategies to engage employees as an internal brand team.

Download Your FREE eBook! 3 Actionable Strategies for Engaging Your Internal Brand Team

 

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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We are big fans of strategy statements incorporating simple language an organization uses to talk about its daily business activities. Strategy statements should not be filled with complex jargon that most people cannot understand or with generic language that could apply to ANY business.

Think about that for a minute.

If you develop strategy statements featuring the ultimate in complex yet generic MBA-caliber language, they will apply to any business even though your own people probably will not be able to understand it well enough to carry out the strategy.

THAT’S why we advocate a very different approach for our clients.

Group-Collaboration

5 Advantages of Strategy Statements with Simple Language

When you have simple strategy statements that sound like your organization communicates, we’ve seen and experienced multiple advantages:

  1. People throughout the organization can read them and understand what’s important
  2. The strategies are more credible and believable
  3. Your team members have a clear sense of how they contribute to implementing the strategy
  4. It will be easier for more employees to develop ideas and suggestions to help the strategy take hold
  5. It will be evident what the end result of the strategy should be

It’s worth a few minutes (if you haven’t done it recently) to crack open your strategic plan and read your strategy statements. If you weren’t involved in putting the strategic plan together, would YOU be able to understand the strategy statements? And do they sound like your organization?

If not, you can do better.

And we’d love to be the ones to help craft your strategy into actionable statements and language your employees are in a strong position to understand, embrace, and turn into results. Contact us to talk about how we can make that happen!  – Mike Brown

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DInternal-Brand-Strategy-eBoownload Your Free Internal Branding Strategy eBook!

Are you looking for new, more effective ways to engage your employees in shaping and successfully carrying out your brand strategy? You need to download this FREE Brainzooming eBook, published with the Global Strategic Management Institute. You’ll learn three effective strategies to engage employees as an internal brand team.

Download Your FREE eBook! 3 Actionable Strategies for Engaging Your Internal Brand Team

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I’ll be presenting a Brainzooming workshop on internal branding strategy at the Brand Strategy Conference in New York, April 6-8. The workshop, while drawing on material from my Fortune 500 work, springs from multiple conversations at the 2015 Brand Strategy Conference. The discussions focused on when employees should be brought into branding strategy decisions.

The executives asking about and offering opinions on the topic tended to believe it was okay to advise employees about branding strategy decisions immediately after introducing changes to customers.

I was horrified by this viewpoint coming from senior executives because it is so strategically misguided.

3 Keys to Engaging Your Internal Brand Team

Internal-Brand-Strategy-eBo

One alternative to letting your employees know about a new direction in branding strategy after your customers is to view employees as an internal brand team. With that change in perspective, you introduce possibilities for engaging employee in shaping branding strategy. Even without revealing specifics to employees in advance, purposefully involving them in developing branding ideas opens up opportunities to familiarize employees with the direction and insights leading to a new branding strategy.

To complement the in-person workshop content, The Brainzooming Group collaborated with Breanna Jacobs at GSMI, the Brand Strategy Conference producer, to publish a new free branding strategy eBook called, “Engaging Employees as an Internal Brand Team: 3 Actionable Strategies.”

The eBook includes three strategic thinking exercises you can use with your internal brand team to invite collaboration, solicit input, and create early learning opportunities.

Download Your Free Internal Branding Strategy eBook!

If you can make it to the Brand Strategy Conference, I’d love to meet you and have you attend the workshop. If you can’t attend, get your free copy of the new branding eBook exclusively from GSMI and start collaborating more effectively with your employees to strengthen your brand and its experience for customers.  – Mike Brown

Download Your FREE eBook! 3 Actionable Strategies for Engaging Your Internal Brand Team

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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After a client meeting, I received the most humbling, wonderful pick-me-up email from a client that said nice things about what we do and suggested the value The Brainzooming Group is delivering is worth more than what we are charging for our services.

At the conclusion of a recent strategic planning workshop, one of a client’s leaders came over and said, “I’m a skeptic about things like this, but you turned me into a proponent. In the last few days, you took away two years of frustration.”

In the workshop evaluations for a social media strategy workshop, one participant wrote, ““So energetic! Whoa. Totally helpful and so pumped for the eBook.”

Those are all the things we like to make happen and hear about from our clients!

13 Reasons to Appreciate Incredible Clients

 

You-Are-Incredible

To return the favor, we wanted to share the wonderful things we can say about our incredible clients.

Our clients:

Yes, that’s one of the joys of what we do: we get to work with incredible clients from so many different companies!

What can we do for you?

If you’re among our clients, thank you for all your support and for being incredible!

And if you aren’t among our clients, and the list above includes aspirations you have for you organization, let’s talk about how we can work together to make those aspirations come true! – Mike Brown

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Learn all about how Mike Brown’s workshops on creating strategic impact can boost your organization’s success!

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Who could find a connection between the “Hokey Pokey” and internal branding ideas? None other than B2B marketing expert Randall Rozin! Randall, who leads the Global Brand Management function within Dow Corning Corporation, serves as the company’s key strategist on brand creation, internal branding, and strategy alignment. Besides all his corporate accomplishments, Randall is always a popular guest author on the Brainzooming blog.  

How the “Hokey Pokey” Suggests Strong Internal Branding Ideas by Randall Rozin

Randall-Rozin2As kids it was fun, if not somewhat embarrassing, to do the Hokey Pokey at school, at the skating rink or at parties.  The Hokey Pokey (song and dance) goes by many names around the world, but has a common format in that you first create a circle of friends. When the song starts, you begin by putting your right hand in, putting your right hand out, putting your right hand back in and shaking it all about, after which you ‘do the hokey pokey by turning yourself about’.  From there you then proceed with the left hand, each foot in turn, your head, backside and finally your ‘whole self’.

Now take the common Hokey Pokey as a simple metaphor to suggest internal branding ideas.  A stretch perhaps, but let’s have some fun with it as at the end of the day the goal of both the Hokey Pokey and Internal Branding are the same.  We want an employee to put his or her “whole self in” to the brand. This concept applies for both business to business firms as well as business to consumer companies.

7 Internal Branding Ideas from the “Hokey Pokey”

Put your right hand in/out

As the internal branding dance begins, we start slowly with a simple hand to test the waters.  We put our right hand in do an audit of what we know about our brand and what we have been doing to communicate it to our employees.

Put your left hand in/out

With current situational knowledge in place, we put our other hand in to develop a strategy of where we want our brand to be in the future and outline a plan to get there.  Now the left hand knows what the right hand is doing and has a path forward.

Hokey-pokey-right-foot-inPut your right foot in/out

Next we have to get senior management alignment to our strategy and goals with active support for bringing the brand to life with and for employees.  Sometimes this involves a little footwork.

Put your left foot in/out

With visible support from management, we now begin to create awareness of what our brand means, what it stands for.  This involves putting feet on the street to inform all employees.

Put your head in/out

The head in this part of the dance, as with internal branding strategy, is properly timed.  In this phase we move beyond awareness to really helping employees understand what the brand means, why it is important and what role they, as individuals, play in delivering on the brand promises.

Put your backside in/out

With internal branding strategy you want hearts and minds.  We covered minds in the previous step; a way to the heart is by having some fun with your brand to help convey its message in a variety of ways.  In the Hokey Pokey, putting your backside in breaks down barriers by being a bit silly during the dance.  For your internal branding initiatives putting your backside in could include sharing stories, in fun ways, of on-brand behaviors as well as off-brand behaviors and how to correct them.

Put your whole self in

The ultimate aim of internal branding strategy is to have employees’ hearts, minds, bodies and souls committed to supporting your brand in service of your customers.  In essence, getting everyone to put their ‘whole self in’ and do so willingly as they can see the connection between what they do every day at work and why it matters and adds value to internal and external customers.

Enjoy both the hokey pokey and your internal branding ideas and remember to “turn yourself about” to have some fun with it cause “that’s what it’s all about.” – Randall Rozin

 

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The Brainzooming blog has a wonderful group of guest authors who regularly contribute their perspectives on strategy, creativity, and innovation. You can view guest author posts by clicking on the link below.

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