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An article in The Wall Street Journal by Paul Ziobro shares an report on how toy manufacturers, including Mattel and Hasbro, are accelerating their new product innovation processes. The brands want to capitalize on market growth stemming from toys tied to popular social media themes. These trends, as one industry insider put it, “burn really bright and really short,” necessitating abbreviating product development cycles from several years to months, or even weeks. Thus, the need to catalyze innovative success by streamlining the steps between ideas and implementation.

2 Super Smart Ways to Catalyze Innovative Success

Let’s review two of critical success factors toy manufacturers are embracing that are of value, if your brand also wants to speed up its innovation pace.

1. Listening to the Market in Multiple Ways

From just the few toy industry innovation stories reported in the WSJ, you see multiples ways of incorporating broad and early market perceptions to shape innovation:

  • Social Media Listening
    Portland-based organization Zing employs three people to monitor social media for popular topics with the potential to inspire successful toys. During June 2016, they noticed people in Greece using beads as a toy for nervous fidgeting. That holiday season, it released Thumb Chucks, its own version of the beads.
  • Observing Behavior
    Online video platforms provide new ways to observe customer behaviors and perceptions beyond formal research studies. Hasbro has released multiple toys based on viral video trends, including bottle flipping and people wearing dental mouth guards as they try to pronounce complicated words.
  • Point-of-Sale Analytics Trends
    LaRose Industries saw Walmart sales of its Cra-Z-Art glue increase over 50% monthly in the fall of 2016. Investigation showed that kids were creating slime (a gooey, fun concoction popularized on the Nickelodeon TV network) by mixing the glue with other household products. LaRose jumped on the growth trend, introducing slime-making kits in January 2017.
  • Securing Early Commitments
    Before producing the slime-making kits, LaRose Industries paired with Nickelodeon to license the slime name and identity, boosting potential customer awareness immediately. It also secured interest from retailers at the January toy show. It only then moved into manufacturing, reaching stores within 45 days.

Beyond these possibilities, what else can your brand explore to expand its repertoire of market listening strategies?

  • Directly Observing Customers
    Whether in business or consumer markets, how can you secure cooperation from your customers to observe them in their work or home settings, using your products and others? This is a fruitful way to identify innovation opportunities customers can’t clearly articulate.
  • Involve Customer-Facing Employees
    Instead of confining new product innovation to employees working in corporate offices, directly involve sales, customer service, and other employees who routinely interact with customers. They are a rich source of customer insights and feedback.

2. Exploiting Small and Nimble to Catalyze Innovative Success

Another theme from the toy industry stories is taking advantage of smallness – in team sizes, budgets, and development windows – coupled with sizable impact expectations:

  • Hasbro
    It has created a Quick Strike team to push new product innovation stemming from popular social media topics and memes. The team has released new products in as few as 11 weeks. The manufacturer is migrating the approach into its overall organization.
  • Mattel
    The team deployed to develop social-trend based toys at Mattel is made up of ten people. The company’s CEO reports having given the team very little budget and only three months to have toy ideas ready for last January’s toy fair. The toys are scheduled to reach stores later in 2018.

Restricting resources and keeping big innovation demands in place can seem counter-intuitive. The strategy is consistent, though, with other case studies of major brands creating small, separate incubators to rapidly develop new ideas. Consider these points when developing a comparable strategy to boost nimbleness and speed:

  • First Plan the Team around Capabilities
    Rather than starting team selection with an org chart, identify the talents, capabilities, and functions the team needs. Only then start looking for the right people. Set a goal of maximizing the talent pool with as few people as possible. More people provide more ways to slow down decisions and progress.
  • Push for Self-Sufficiency
    A corporate intrapreneurial leader in the cosmetics industry cautions innovation teams to develop their own solutions rather than reaching back into their main organizations. Her experience was that parent organization answers carry time, complications, and overhead that a rapid development team can’t tolerate.
  • Streamline Decision Making
    Identify upfront the team’s parameters to keep moving forward without seeking review and approvals. As you remove typical decisions steps, make sure to enforce this simplified process throughout the development cycle. Otherwise, the parent organization may work overtime to slow down ideas it hasn’t vetted in the typical fashion.

What Else Do You Need?

These examples can get you thinking about new ways to streamline innovation. If you want to go deeper, the Accelerate eBook covers sixteen keys for finding resources to accelerate your innovation strategy. Get your copy today!Adapted from Inside the Executive Suite

 

Find New Resources to Innovate!

FREE Download: 16 Keys for Finding Resources to Accelerate Your Innovation Strategy

Accelerate-CoverYou know it’s important for your organization to innovate. One challenge, however, is finding and dedicating the resources necessary to develop an innovation strategy and begin innovating.

This Brainzooming eBook will help identify additional possibilities for people, funding, and resources to jump start your innovation strategy. You can employ the strategic thinking exercises in Accelerate to:

  • Facilitate a collaborative approach to identifying innovation resources
  • Identify alternative internal strategies to secure support
  • Reach out to external partners with shared interests in innovation

Download your FREE copy of Accelerate Your Innovation Strategy today! 

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I’m involved with a new outreach effort at church. Our objective is connecting with people that have left the Catholic Church or those that have expressed an interest in joining. Another thing our pastor asked us to implement is going door-to-door throughout the parish boundaries to reach out to everyone in the area.

I know I speak for myself and the other committee members: none of us were very excited about engaging in door-to-door ministry. We don’t want to seem like people from one of THOSE churches where we ALL hide when the doorbell rings.

Researching Catholic outreach ministries, I found a prominent one with a palatable strategy for door-to-door outreach. It recommends focusing exclusively on asking people if they have anything that your church can pray about for them. Whether it’s a challenge, aspiration, or nagging concern, the idea is simply to let people know that others care and want to join them in praying about what is on their minds.

Then a few weeks ago, a priest from a Catholic young adult ministry visited our parish. I was there early and helped pass out the pamphlets he brought with him. I placed them in the pews without even looking at them, figuring they solicited contributions. Only later, during his homily, did I learn that the return portion of the brochures had nothing to do with a request for money. It asked everyone to share prayer requests we had so that the young adults in the ministry could join with us in prayer.

How do you follow up within your brand’s business development strategy?

via Shutterstock

Against this backdrop, I was recently working on a business development strategy for a business when the idea clicked. Rather than reaching out to prospects to talk about what the firm does, they could reach out to business decision makers interested in the company and ask them for their version of a prayer request.

For this brand, some comparable prayer request ideas might include:

  • Asking what questions they have and providing an answer then or in a follow-up.
  • Offering a free consultation call to solve a challenge.
  • Providing access to an exclusive webpage or group with resources to help them do their jobs.

If you applied a comparable business development strategy for following up with your prospects, what would be YOUR brand’s version of a soliciting a prayer request? – Mike Brown

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Last week, The Brainzooming Group was in San Francisco for the Social Media Strategies Summit, where Mike presented a content marketing strategy workshop and a talk on collaborative engagement. In the workshop, he brought up the idea of turning seemingly boring brands into cool brands. That’s important, because brand strategy has everything to do with cool. This is true even if you’re an industrial brand, as Mike pointed out:

Well, okay, you might be thinking, But there’s nothing cool about our brand. There’s no fire. We’re completely utilitarian, unhip, the least sexy service on the planet. Possibly the galaxy. Hear me, friend: no matter what you do, there’s something inherently cool about your services, your product, your people, and maybe even all three. Marcel Proust was spot on when he wrote that the voyage of discovery is not in seeking new landscapes but in having new eyes. So let’s see about getting some new eyes and putting them to work for you.

3 Keys to Creating Cool Brands from Boring Brands

1. Define Cool

Start by making sure your definition is up to date. Cool used to be a narrow space occupied by a select few, but that isn’t the case any longer. Its definition has expanded, if not outright exploded, and now there’s much more space at this particular table. Within the current landscape, here are a few traits I see that fit inside the broad category of cool brands:

  • On trend
  • Intelligent
  • Humanitarian
  • Rebellious
  • Kind
  • Honest
  • Clever
  • Unique
  • Consistent
  • Simple

What makes these things cool? It all boils down to the same thing. And despite its recent run as an overused buzzword, at its core it’s all that matters. It’s authenticity, of course. When something is true, we know it on an instinctual level that can be hard to quantify. Perhaps it’s easier to quantify its opposite. It’s a scientific fact that phoniness disguised as authenticity creeps us out. To paraphrase the incisively smart Eve Callahan from Umpqua Bank, whose presentation at the Social Media Strategies Summit left my brain…well, zooming: humans are great at spotting blanks.

But when we’re interacting with authenticity, there’s a sense of order and peace about the interaction. There’s even, dare I say, a sense of fun and creativity about it. In this unreliable world, authenticity is as cool as it gets. So whether you’re authentically kind, consistent, rebellious, clever, or something else altogether: you’re cool. Humans love authenticity. (It’s essential for excellence. If excellence were a planet, authenticity would be its carbon, the basis for all its life forms.)

Chances are, your organization can identify two or three of these as descriptors, but generally there’s a standout trait in what you do and how you do it that’s become, in the mind of your customer, a kind of shorthand for your identity. (If that makes you nervous, don’t worry, just keep reading: this is going to help.)

2. Ask Your People

So what is that standout trait? Ask your people. For our purposes, “your people” comprises customers, colleagues, higher-ups, partners, collaborators, and, if possible, competitors. Reach out to as many as possible to get their input. You can do this in person (quickly ask someone on your way to a meeting, or when you’re grabbing a coffee, and jot down their answer), via email, via text, over the phone, using an online survey or collaboration — you get the picture. If you can get everyone to respond on one platform, that’s great, but it’s not necessary. What’s definitely necessary is to have the feedback of multiple representatives from each group.

When you feel you’ve gotten either as much feedback as you need, or as much as you’re going to get, take a close look at it. What words come up most often? Which one most closely matches your brand promise?* Once you’ve identified that, you can move on to the fun part.

3. Amp it Up

This is where you bring it to life. Set aside some planning time, then take that ineffable cool that’s central to your organization and walk it through every available venue. If you can include a couple of trusted associates to help, all the better. Make your cool the lens through which you see, the starting point of everything you do. What does honesty (or rebellion, or intelligence, or kindness, etc.) look like in social-first content, in print, over radio? What does it look it in customer service, in an internal newsletter, in an all-hands-on-deck meeting? How does a fundamentally honest organization start and end the business day?

Chances are, your organization’s doing some (or many!) of these things already, but you’ll find that you’re coming up with simple-to-implement ideas that had never occurred to you before. And while you can’t possibly change everything you’d like to change, there’s probably a whole lot you can amp up to shine a big spotlight on what make your cool brand as cool as it is. Which has the potential to drastically improve the strength and success of your entire organization.

And that’s pretty cool. Emma Alvarez Gibson

*If they don’t match, perhaps it’s time for a little internal disruptive thinking?

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I was talking with someone who was wondering aloud about how to boost the creative thinking skills of a group made up primarily of fact- and logic-driven individuals. Think accountants, engineers, compliance officers, and others in right-wrong answer professions.

What a great (and challenging) question. We’ve faced a few situations like this. We don’t deal with it more frequently because we consciously push in advance for diverse groups to engage in creative thinking and innovation workshops.

3 Ways to Find Strong Creative Thinking Skills in Logic-Oriented Groups

In response to the question, we shared several ideas to identify the participants more likely to display strong creative thinking skills within a group setting such as the one described.

via Shutterstock

1. Profile the Participants Upfront

The first step is to identify the participants most likely to display strong creative thinking skills by asking someone within the organization to profile each participant. They can do this based on their strategic thinking perspectives alone. They might also profile them based on the types of voices each will bring to a group setting.

2. Ask the Math and Music Question

To identify those most likely to display robust creative thinking skills within a logic-oriented group, look for the math and music people. Invariably, people with interests and aptitudes in both math and music are versatile thinkers. They can more easily disengage from the purely logical side to think imaginatively. You can insert a question about who enjoys math AND music within an ice breaker exercise or within a sign-up sheet asking various questions.

3. Have the Group Perform an Abstract Task

Another possibility is to give the group an abstract ice breaker task with no obvious right or wrong answer. Ideally, the exercise should push participants outside their comfort zones. Even mentioning such an exercise will cause many of them to balk or pout. Most of the rest will display that behavior while doing it. Some of them, however, will have fun. Those individuals are signaling more openness to creativity through their behavior. One ice breaker question we’ve used that happened to work will in this regard was, “What is the last thing on your mind?” Participant’s answers made it clear who could have fun with the question, and who just thought it was the dumbest question ever. An exercise that works well is telling them that you are going to teach them to draw a cartoon. It always works (everyone winds up realizing they can draw) and always unveils the participants interested in doing new things.

No Guarantees, but these Provide Possibilities

While none of these approaches is guaranteed, they can all help identify participants with stronger creative thinking skills. You will want to make sure you spread these individuals throughout any small groups. This will help create more focus on generating ideas versus analyzing them to death! – Mike Brown

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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It’s the start of the Lenten season today. On Ash Wednesday, we begin a multi-week period in which Christians are called to prayer, fasting, and almsgiving to pull away from the attractions of the world and to immerse themselves in their spiritual lives.

This year is an unusual Lent because it begins on Valentine’s Day and ends on Easter Sunday, which is also April Fool’s Day.

Yet the intertwining of Christ’s message of love and the apparent foolishness of the Easter message to the world are nothing unusual or new at all.

I’ve been praying about my own sacrifices for Lent for several weeks, and I’m still not sure what I’m being called to do. Perhaps the answer is in this juxtaposition of love and foolishness: to examine my life and make sure that what I love, as represented by where I devote my time, attention, and passion, isn’t wrapped up in the foolishness of this world, but in the love and wisdom of God for what lives on beyond our lives here.

That’s what I’ll be praying about today.

In the meantime, here is the creativity prayer that we’ve been sharing for many Ash Wednesdays, now. May God bless you creatively and in all other ways in the weeks and years ahead!

A Creativity Prayer

Lord, thank you for creation itself and the incredible gifts and talents you so generously entrust to me. May I appreciate and develop these talents, always recognizing that they come from you and remain yours. Guide me in using them for the benefit of everyone that I touch, so that they may be more aware of your creative presence and develop the creativity entrusted to them for the good of others. Help me also to use your talents to bring a creative spark and new possibilities to your world, living out my call to be an integral part of your creative force. Amen.

©2008, Mike Brown

 

 

 

 

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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For the first six years of The Brainzooming Group, I published a list near our anniversary date with twenty-five lessons learned or reconfirmed in the most recent year away from full-time corporate life. I skipped the article for two years as the pace and focus of business expanded.

When things took a dramatic stop, turn, and figure out how to regroup recently, I revisited the idea, figuring I HAD to have learned or reconfirmed many lessons during the two-year hiatus for this previously annual article.

35 Lessons Learned (or Reconfirmed) in the Last Two Years Away from Corporate Life

Here is what I have from these last two years away from corporate life:

  1. Be careful about being too exact in what you pray for, thinking that is what you want. You may get it only to find it is exactly NOT what you wanted.
  2. If you’re an entrepreneur coming up with an idea, the core is built around you, no matter how much you want to open the doors for a group to collaborate.
  3. After you run on so little sleep for some time, it seems (at least for me) that daily activities and interactions do not have enough opportunity to imprint on the brain, making them even more of a blur.
  4. Build the things that make sense for the heart of the business. Find the team that makes sense with the core, not the other way around.
  5. You can’t blindly depend on what you have depended on before.
  6. Work your ass off more, but talk about it less.
  7. Even if you don’t write down a strategy, have a strategy to shape all the decisions you make.
  8. If you can remain strategic, things continue to fit together even if you had not been thinking through how they might fit together. That does not mean it happens as quickly as you might like, though.
  9. Many things seem to be easier for others to do for you than for yourself.
  10. You’re not going to have all the talents you need, but you may have some talents that you’ve never given yourself credit for having.
  11. It’s one thing to have the foundation in place, but you need the talents to take advantage of the foundation and to build on it.
  12. Don’t settle. Maybe you wait, but don’t settle.
  13. If someone checks out, they are not likely to check back in.
  14. It is easy to say you are thankful to important people. It is not as easy to clearly demonstrate your thankfulness to them.
  15. Get the resources you need to be able to make better long-term decisions. That may be money. It may be something else. But if you are having to make huge compromises because of missing resources, you’ll be compromising long-term success daily.
  16. I learned early on in a professional services business that your time is your inventory and you can always create more inventory. There is a limit to that strategy, though. At some point, it is not worth your time to sacrifice your time to create more time inventory.
  17. Say no more often (all the time?) to off-strategy opportunities.
  18. Once you learn something solidly, it’s comfortable to put yourself into positions where you are subtly re-learning it. AVOID THAT AT ALL COSTS. Skip the 1% confirmation learning and go for the 65% learnings that come from new situations.
  19. Don’t over-leverage on any resources: financial, people, a customer, capabilities, etc. As difficult as it might seem to avoid over-leveraging, an entrepreneur can’t afford the crippling downside effects if things go wrong. There are OTHER ways to scale.
  20. Seeing a mistake and understanding a mistake are distinctly different activities versus actually going back to fix the mistake. That is where successful people set themselves apart from everyone else.
  21. Try to be ready to cleanly cut the cord on anything at any time you might need to do so. It would be great if that were a 100% (ALWAYS BE READY AT ALL TIMES), but hey, you’re an entrepreneur. You’re working on the margins.
  22. It is disconcerting to realize there is a reality around you that you have no idea exists until someone clues you in to what it is.
  23. It is very possible to re-set your personal story. It does not happen by accident, though, and it requires more concerted effort than setting your personal story the first time.
  24. Get to meetings early and keep your back to the wall.
  25. When you smell a problem, keep forcing the issue.
  26. Shit doesn’t always happen for a reason, but there is always a reason to get your shit together and keep moving ahead.
  27. The lyrics in that one Christina Aguilera song. All of them.
  28. Some important conversations ALWAYS begin the same way.
  29. Once you’ve founded something, no one is EVER going to be co-anything with you.
  30. Your initial ideas on timing and when things should happen are probably right. Stick to them.
  31. People dump growth stocks. Be prepared for your version of a micro-market crash.
  32. You may never realize the important people that love what you are doing until you need them most because you are all out of options.
  33. The corporation you left will hardly notice your absence. It carries on just fine without you. That does not mean it is not great to go back and see the people you worked with and reconfirm that it was the right thing to leave when you did.
  34. That development that seems so crushing? You’ll move on. Believe in that. YOU WILL MOVE ON.
  35. There is an inherent value to ordering your life around a set of interdependent priorities to keep everything in check. Having deliberately walked away from that order the past two years, I can attest that I am weaker overall, even though the one area where I concentrated remains solid.

As I said, that’s what I have from the last two years. Let’s see what the next year holds. If you have reactions or thoughts on what you’ve learned moving away from corporate life, please share them over on our Facebook page. – Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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January 28th is, according to a Facebook post from my cousin’s husband, National Fun at Work Day. A quick check corroborated his claim, although there are questions about where the holiday originated. Since my cousin’s husband has worked at the same company for forty-two years or something, I’m willing to believe his post: if you’ve worked in one place for four decades, you have to know a little about fun at work, even when the holiday falls on a Sunday this year.

One great way to celebrate National Fun at Work Day? Download our FREE eBook on eleven ideas for fun strategic planning that are not stuffy for work.

Download Your FREE eBook! 11 Not Stuffy for Work Ways to Spice Up Strategic Planning

We released this eBook for the traditional strategic planning season. We’re, however, finding that demand for fun strategic planning ideas now runs throughout the year. This fun strategic planning eBook tells how to incorporate surprise, new situations, and toys to bring life to ANY strategy meeting you conduct throughout the year.

Speaking of toys, we always say they don’t make strategy great, but they do make strategy fun. Fun strategy leads to greater interest in strategic planning and more opportunities for innovative strategy!

11 Tips for Fun Strategic Planning with Toys

If you are trying to figure out what toys are best at meetings, here are our 11 tips for including all the types of toys to include at strategy meetings.

You want toys that:

  1. Allow participants to build things
  2. Twist into different forms
  3. Have bright colors
  4. People can squeeze
  5. Make sounds
  6. Bounce
  7. Stick to things
  8. Are so inexpensive that you can have lots of them
  9. Will make the people at the table that doesn’t have them jealous
  10. People can safely throw at each other during tense moments
  11. Participants will want to take along at the end of the meeting

Toys rekindle kid-like creativity among haggard executives. They give fidgeters something to fidget. Toys (particularly balls) give more aggressive types something to harmlessly throw. Most importantly, though, toys are one aspect of demonstrating that strategic planning needn’t be a completely serious, mind-numbing experience for executive participants.

Download 11 Not Stuffy for Work Ways to Spice Up Strategic Planning today. You’ll be ready to make EVERY DAY National Fun at Work Day! – Mike Brown

11 Hot Stuffy for Work Ways to Spice Up Strategic Planning

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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