Collaboration | The Brainzooming Group - Part 5 – page 5
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It’s that time. Organizations are reviewing budgets for the year ahead. While everyone hopes these meetings are smart, strategic, and have a meaningful impact on the business, that rarely seems to be the case.

 12 Reasons Budget Meetings Aren’t Strategic

Too often, budget meetings aren’t strategic. From personal experience, these twelve reasons all contribute to the disconnect:

  1. The meetings are adversarial, as if the people inside the company are trying to rip off the company by requesting money to run it.
  2. The focus is only on numbers, without any stories of success and aspirations for what the dollars are expected to do.
  3. They are handled out of context strategically, looking at the business by department instead of by initiative.
  4. General managers and non-financial executives are placed in unfamiliar and poorly-performed accounting roles.
  5. Budget meetings are not integrated with strategic planning and business strategy.
  6. Accounting and finance act as if they control the business and are integral to generating revenue and profit.
  7. Budget meetings solve for numbers and do not solve for business results.
  8. They prioritize overly precise discussions about inconsequential aspects of the business.
  9. Budget meeting length isn’t matched to the strategic complexity or importance of the area.
  10. They are awkward and challenging to prepare for to ensure they are as productive as possible.
  11. Since they only happen once a year, the formats and discussions are unfamiliar.
  12. Preparing for them creates an organizational drag on getting things done to drive the business forward.

Because of these factors, business and department leaders often focus on escaping budget meetings with some semblance of a budget that makes sense. This behavior obscures looking at their areas and the entire organization strategically, comprehensively, and with a smart investment perspective.

3 Ways to Fix Budget Meetings

Turn Budget Meetings into Strategic Activities
If you’re interested in changing the strategic disconnect of budget meetings – whether you are in finance and accounting or not – we have a guide!

Download our FREE eBook, 3 Ways to Turn Budget Meetings into Strategic Activities.  In it, we share actionable ideas for turning tactical accounting reviews into strategic conversations balancing business results with the financial underpinning necessary to achieve them.

Get your copy of 3 Ways to Turn Budget Meetings into Strategic Activities and grow your strategic leadership to drive better business results!

Download Your FREE eBook! 3 Ways to Turn Budget Meetings into Strategic Activities

Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Are you still trying to finish your strategic planning process for next year?

Is it to that point where your biggest worry is being about to call the plan strategic without making other executives fall on the floor laughing hysterically?

If this sounds like your situation (and we know, based on searches many of you are using to peruse Brainzooming strategic planning content, that at least SOME of you are facing this challenge), then the new eBook from The Brainzooming Group is the answer: Right Now! 29 Ideas to Speed Up Strategic Planning.

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FREE eBook: 29 Ideas to Speed Up Your Strategic Planning Process Right Now!

This brief, but information-packed FREE strategy planning resource lays out 29 ideas for streamlining, speeding up, and shortening the time between starting and completing your strategy plan. These ideas will help you keep your strategic planning comprehensive while recognizing you don’t have any extra time for long strategy meetings.

The twenty-nine ideas in Right Now will speed up what is typically a long process and move you through strategic planning more swiftly:

  • 10 Ideas to Speed Up Strategic Planning
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  • 13 Possibilities for a More Efficient and Effective Strategic Planning Process

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Ten years into the Brainzooming blog, it seemed right to have someone else tell the story from a fresh perspective. Emma Alvarez Gibson, who helped shaped the Brainzooming brand before it even launched, is exactly the person.

Ten Years Now and Mike Brown Has a Blog – Emma Alvarez Gibson

It’s 2009, and I’ve just gone into business for myself, doing branding and copywriting. Thanks to Twitter, which is at that point still a place to have thoughtful conversations with smart people, a great-sounding gig has fallen into my lap. This guy I’ve never met has just hired me, after a couple of emails and a single phone call, to help launch his company. He’s kind of shockingly sincere, but he lives in Kansas City, and maybe that’s just how they do there. He’s about to leave his job as a strategic planning and marketing VP at a Fortune 500 transportation company and he’s got this whole other direction mapped out for himself—he’s been blogging now for a couple of years in preparation for this move.

“I don’t think I had any clue, at the start, about the impact the blog would have on my life.”

We work well together. He says I really get what he’s trying to do. And he pays promptly, as the best clients do. I wish him well, and we follow one another on Twitter. Every now and then we exchange pleasantries and silly jokes, sometimes an email or two. We tweet, we message, we leave comments on one another’s Facebook updates. I sign up for his blog posts, which are astonishing in their frequency as well as their depth.

“The blog paved the way for me to create a brand-new business identity. It allowed me to create a new present and future that built on, but wasn’t beholden to, my experience in the transportation sector.”

And so it goes for the next three years. By 2012 I’m no longer working for myself, as I’ve discovered that I’m terrible at it. I’ve got a capital-J job, and excellent health insurance, and tons of banked vacation time. One afternoon in 2014, I’m in my office with not a lot to do, and a message pops up: the guy from Kansas wants to know if I have a couple of minutes for a phone call. I’m a little weirded out, but say yes. He’ll be in San Diego in a month, he says, and wonders if I’m available to help facilitate a workshop. I am.

The evening before the workshop, I drive down from LA immediately following a Neil Finn show, accompanied by a girlfriend, just on the off chance that it’s all a setup and I’m meeting up with an ax murderer. (Spoiler: I’m not. The guy from Kansas is exactly as he represents himself online.) But despite it being our first time meeting face to face, it feels like we’ve known each other for years. Probably because we have.

“It gave me an identity beyond Mike Brown, which is in the top 5 most nondescript names.”

The workshop goes well. It’s fun, and challenging, and so gratifying to see that we’re giving people tools and resources that will continue to improve their work lives and also have the capacity to improve their personal lives. This work calls to me on a deep level.

Back in LA I keep thinking about how naturally we worked together and how our skills and expertise complemented one another. What if that could be my job? But I can’t really allow myself to venture too far down that path. There are too many variables and it isn’t as though he’s hiring tons of people—particularly not people 1600 miles away. I’ve got a child, a chronic illness, a mortgage, and my husband and I live in one of the most expensive cities in the country. I climb back down into the salt mines, so to speak, and focus on making things go.

“The body of work is a personal one. But it allows us to compete with the biggest consulting firms in the world.”

When the guy from Kansas asks if I’d be interested in the occasional editing gig, I am; soon it’s a weekly thing. I think, often, about what it would be like to do this full-time. One day, the guy from Kansas says, hesitantly, Hey, I don’t know how you’d feel about this, but when I’m in a position to extend the company’s base outside Kansas City, I’d really like to hire you full-time. I’d feel pretty great about that, and tell him so. And then it’s back to the salt mines for me, but now the work I’m doing when I’m not at my day job includes several long-term projects, and we’re presenting workshops and keynotes at conferences in San Francisco and on an island off the coast of Georgia.

Now it’s the fall of 2017. I have a block of time in the middle of my frenzied day that doesn’t belong to anyone else, and I shut my office door and call the guy from Kansas to discuss a couple of the projects we have going. When he answers the phone, I say hello and ask how he is. He says, Wonderful. I’m just finishing up your offer letter. Within fifteen minutes, I’ve given notice.

“The busyness of the business, driven in large part by the blog, has had a tremendous impact across my life.”

This month marks the tenth anniversary of what became the Brainzooming blog. I tease Mike about the sheer volume of content he’s created across these ten years. He must have content running in his veins where we mere mortals have only blood, I say. Oh, no, Mike Brown forgot to write a blog post for tomorrow! Not to worry – just hand him that letter opener! The wound will heal; the content will live on! The truth, of course, is simpler and more complicated than that. The truth involves a different kind of sacrifice, and hell of a lot of hard work.

It’s two months to the day since I joined Brainzooming full-time as Director of Brand Strategy. I can’t quite shake the sense that, at any moment, someone’s going to show up at my door and order me back to the salt mines. Because this kind of work isn’t work: it’s a calling. And that makes all the difference in the world, and to my world. (As do the excellent Beavis and Butt-head impressions Mike and I are prone to when in the same city. Or on the phone. Or, okay, via email.)

We’ve now met in person five times, and next year will bring more opportunities to get together to address problems, create solutions, and bring people together in ways they would not have thought possible. I can’t wait to see where Brainzooming goes next.

Happy blog anniversary, Mike. Happy blog anniversary, Brainzooming. Here’s to the next ten years. Emma Alvarez Gibson

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I’ve been remiss in sharing updates about the strategic planning process I’ve been participating in for a non-profit organization. The initial article on the strategic planning process promised updates on my first time participating in someone else’s strategic planning process in many years.

5 Things to Hate about a Strategic Planning Process (and 5 Antidotes)

Since that post, we’ve been through two formal meetings. The first was to share our fact base, strategic issues, and planning implications. The most recent one was to review our tactical plans, including timing and responsibilities.

Both meetings were limited to twenty minutes so the steering committee could get through all the other plans. Both meetings were disconnected from the discussions going on about all the other plans. Both meetings reminded me of all the things that frustrate me about strategic planning processes. For example:

Frustration 1: Starting a Strategic Planning Process with Handing out Templates to Complete

Antidote: Shout, “Wow! It’s clear where you want all the answers to go. But can you work with me to help figure out what the best answers are other than me pulling imagined answers out of my @&&!!!!”

Frustration 2: Spending too much time discussing the strategic planning process and too little on using it to develop winning strategies.

Antidote: Suggest to the person heading up planning that you put the process on an amazing diet, with twice as much strategy and 75% less process!

Frustration 3: Scheduling Strategic Planning Meetings where All but One Person Sits and Listens

Antidote: Raise your hand and ask, “Can’t we break up into small groups and get lots of work done as we all participate? And if not, can’t you share your speech and your slides so I can just read it when it’s convenient???”

Frustration 4: Nitpicking Words Early in the Process

Antidote: Ask, “Do you know what this means? Yes? Okay, it’s fine for now. We’ll fix the wording L A T E R!”

Frustration 5: Trying to Assign People and Dates Too Early

Antidote: Say, “I know you want to make sure someone owns every part of the strategic plan and completes it by the expected date, but let’s make sure we have the right things in the plan before we start badgering people about getting them done!”

There Is a Different Way to Make Strategic Planning Work Productively!

All those frustrations and antidotes are why the Brainzooming process exists. There is a different, and much better way to carry out a strategic planning process. It is faster, more collaborative, and effectively engages the voices and perspectives to create a stronger, more successfully implemented plan.

If you want to find out what THAT type of strategic planning is like, contact us and let’s talk about making it work at your organization! – Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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This week marks the tenth anniversary of the Brainzooming blog. I’ve told the story of its inception previously.

Looking back ten years, suffice it to say that starting to write and publish about the work I was first doing in the Fortune 500 world as a VP of Strategic Marketing and then in launching Brainzooming was one of the most important career decisions I ever made. Not fully anticipating it at the time, the blog became created the opportunity for this phase of my career, plus serving as a personal repository of business tools, and, after a ton of writing and publishing, a highly-efficient and effective encyclopedia of Brainzooming content we can adapt for other uses.

Searching through the blog this weekend for additional material to incorporate into an upcoming book, I found the list below. I can visualize the list on a piece of paper when I first wrote it in the mid-1990s. But if not for the blog, it would live in a file somewhere with no way to effectively retrieve it, even though it still holds up all these years later as a guideline for servant leadership and solid business behavior.

If you are in a leadership position or aspire to one, feel free to borrow and adapt it to share with your team. It’s a good starting point for setting the stage for making sure your team understands servant leadership and what it means to be an effective, successful team member:

15 Expectations for Servant Leadership

This self-assessment was prepared for my team in response to a question about what my expectations were of them. It’s reassuring that with minimal updates, the list of personal checkpoints stills works today. Having stood the test of many years, here it is for you to use as a self-check on your orientation and performance or for adapting and sharing with your own team.

Self-Assessment – You should be known for . . .

  1. Stepping up to challenges as they arise with your time, effort, learning, innovative ideas, etc.
  2. Honesty–with yourself and with everyone in the department and the company.
  3. Attention to detail and accuracy in everything that crosses your desk.
  4. Absolute integrity in using and reporting information.
  5. Asking and answering for all analysis: “What does it mean for our brands, customers, competitors, and/or the market?” and “What actions do we need to take to realize an advantage from it?”
  6. Making communication clear and simple–getting to the point without jargon and unessential information. Constantly work to improve both oral and written communication skills.
  7. Completing assignments in a timely manner.
  8. Being innovative–what can be done differently to increase efficiency, productivity, value, and revenue or reduce costs?
  9. Being above reproach in dealings with all parties within and outside of the company-how you conduct yourself reflects on you, your co-workers, the department, and the company.
  10. Using the knowledge and expertise of others inside and outside the company; recognize and acknowledge their contributions.
  11. Sharing your own knowledge and expertise with others, i.e., what were the five most important things you learned at a seminar or from a book you just read.
  12. Being a leader–even if you are not personally heading a group or project.
  13. Being oriented toward helping people solve problems.
  14. Embracing technology and using it to further profitable revenue.
  15. Solving problems if they arise.

Originally delivered 1/09/95

 

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I delivered a Brainzooming workshop on “Budget-Extending Social Content Strategy” at the Social Media Strategies Summit this week. We had more than forty attendees, which is a lot for a three-hour, interactive workshop. We adjusted our approach to maximize the interaction among the participants. During the time together, we worked through various Brainzooming tools to develop and implement social content strategy that is smart online and drives results for a brand.

Little did I suspect that covering career strategy would become an offshoot topic during the workshop.

Several attendees during and after the workshop recounted how their senior executives (typically from an earlier generation), don’t want to talk about their brands online. The reasons range include a corporate stance to not talk about what they do, relationships with suppliers and customers, fears of violating regulations, and a general skepticism that anybody that follows a brand’s online content EVER buys anything.

Yes, these concerns are ALL still out there.

Taking with several attendees about strategies to change these opinions, and the roadblocks they continue to expect, I finally suggested, “Maybe it’s time to find another job?”

That comment led to at least one powerful set of conversations with a young woman who realized that her future likely doesn’t include the brand where she is now. We talked about the importance of developing the next thing while the current thing is still paying the bills. On the conference’s second day, we talked about her passion for learning from and helping to mentor and develop strong woman in business. It all started to come together that this passion is her platform for changing the world. She’s committed to start blogging about it. And it’s not hard to see her writing a book and speaking about this, beyond all the individuals she’ll help in person.

13 Career Strategy Articles to Help Develop Your Next Job

When I pointed her to some background articles on the Brainzooming blog, I realized they were not in one place and easily findable.

Maybe you are in a comparable career position, where your skills are stagnating because your current brand’s executives can’t be convinced there are new and better ways to do things. If so, you may want to start thinking about whether it’s time to find another job (and act on it if it is).

Here are thirteen career strategy articles to help your exploration:

Keeping Things Going in Your Job Right Now

9 Ways to Understand the Political Fray and Stay the Hell Out of It

3 Strategies for Navigating a Political Environment

Career Challenges – 6 Ideas when Losing the Love for What You Do

Career Success – 7 Ideas If You Don’t Care About What You Do Anymore

Strategic Thinking Exercise – Simply Making Big Decisions

Corporate Sociopaths and Horrible Bosses – 7 Ways to Survive Them

Doing the Work to Start Finding another Job

The 4-Step Career Advice Nearly Everyone Ignores

Career Change – 4 Career Tips for a Mid-Career Professional

Is Your Personal Brand Portable to Another Job?

The Strategy for Exploiting Your Mindless Job

Career Strategy: Dear Job, I Can’t Quit You

Career Success Strategies – 6 Steps When You’re Laid Off by Anonymous

Career Strategy Challenge – 5 Ideas When You Lack Résumé Metrics

Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I stopped by the grocery store to use the ATM the other morning before leaving for New York to deliver a content marketing strategy workshop today at the Social Media Strategies Summit.

I decided to walk around the store to find something for lunch before getting on the plane. Finding nothing even remotely appealing, I headed for the door, not expecting to witness a solid customer experience strategy lesson.

Passing by the checkout aisles, I noticed a customer starting to unload her cart. Based on the checkout area’s configuration, the checker couldn’t see where the customer was or that she was beginning to unload her groceries. Since the store was dead this early in the morning, the checker came around to the front of the lane to wait for customers. By this point, the customer had moved further into the lane, but after the checker left her post.

The result?

The customer had her groceries all out on the belt. She was ready to have them checked, pay, and get out. The entire time, the checker was at the front of the aisle looking for customers heading her way to see them early and run around to her station to provide quick service.

DOH!

Via Shutterstock

Watching this scene develop, I stopped by the front door to see how long it was going to take for either the customer or the checker to realize there was a problem! It took so long, and I was in a hurry, waiting thirty seconds wasn’t enough time to see how long it finally took to discover the mistake.

Is Your Brand Making this Customer Experience Strategy Mistake?

Turning to go, I realized I have been guilty of doing the same thing as the checker. Many a brand is guilty of this as well: so eagerly trying to track down a new customer that it is missing all kinds of opportunities to serve and accommodate the customers it has.

Poor visibility into customer interactions or faulty customer experience strategy design could both be issues. That was the case in the grocery store. Other times, it may be that there’s more thrill in the hunt for a new customer than in tending to those you already have.

No matter the reason, it’s a good idea to step back and ask: Are we treating our current customers with all the enthusiasm and attention we show to the new person that is just walking through the door!

Well, are you? – Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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