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A solid social media strategy can do many things for your brand’s results.

Social-network-icons

At the same time, there are many things social media won’t do for a brand.

Social media WON’T:

  • Deliver business results if you can’t articulate a business objective you expect it to support
  • Fix a brand problem – in fact it will call attention to a brand problem
  • Make your brand suddenly intriguing to its audiences
  • Stop talking negatively about your brand if you decide to retreat and not participate in the conversations
  • Let you get away with the same poor customer treatment your brand could get away with twenty years ago
  • Give you more points for the quantity of content than it will take away for poor quality content
  • Tell you what content topics to address . . . but it will give you all kinds of hints
  • Make sense if you can’t stop talking about yourself all the time
  • Ever completely ignore the things you hope it will ignore
  • Automatically make the things you want to go viral go viral
  • Change the world as we know it . . . even though it will shake up a lot of things beyond recognition

If your brand is still on the social media strategy sidelines (or is in the game without a strategy), these are all reason it is better to create a solid social media strategy first before just starting and seeing what happens. – Mike Brown

Solo-Social-Media-Cover2Looking to Improve the Efficiency and Productivity of Your Social Media?  
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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Solo-Social-Media-Cover2Speaking at content marketing and social media strategy conferences, I meet many individuals in social media specialist roles handling social and content marketing duties for their companies as one-person departments.

What amazes me is that these are not just people from smaller companies. Even many big brands place all the responsibility for their social and content marketing on a single social media specialist. One study reported, in fact, that 42% of individuals with full-time social media strategy and implementation responsibilities are flying solo.

When you ask a solo social media specialist about the job’s issues, they report a variety of challenges, including:

  • Trying to manage strategy and tactics
  • Being pulled between competing priorities
  • Creating social campaigns that produce business results
  • Lack of time
  • Producing enough content
  • Lack of budget

For a solo social media specialist to work effectively, it’s important to know ways to save time, increase focus, improve performance, boost efficiency, and create more productive content.

If your time, attention, and dollars are stretched thin carrying out your brand’s social media strategy by yourself, you need to download the new eBook from The Brainzooming Group, “3 Principles for a Thriving One-Person Social Team.”

Download Your FREE eBook! 3 Keys to Thriving as a Solo Social Media Professional

We’ve partnered with The Social Media Strategy Summit to make this FREE eBook available to all our Brainzooming readers. Within the eBook, you will learn actionable ideas to:

  • Use your company’s business strategy to better focus and streamline your content creation
  • Take advantage of “whole brain metrics” to more thoroughly document how your work contributes to success
  • Develop a simple, action-oriented content planner
  • Smart ways to produce and distribute more of the right content in less time
  • Extend your team to motivated, knowledgeable “volunteers” within your organization

If these sound like ideas that will let you do more with greater effectiveness and in much less time, we invite you to download our new eBook TODAY to boost your success and results as a solo social media professional! – Mike Brown

Download Your FREE eBook! 3 Keys to Thriving as a Solo Social Media Professional

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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People have suggested over the years that we should take a break from the Brainzooming blog’s rigorous publishing schedule.

The advice was reiterated last Thursday by Stephen Lahey, the Smart Solo Business mastermind and self-described “number one Brainzooming fan.” The thing is through all the sharing and promotion Stephen does of Brainzooming content, his self-described title is completely true.

I updated Stephen on the upcoming Brainzooming presentations I am developing for later July, including:

Along with so much time focused on family matters the last couple of months, I told Stephen the next two weeks would be heavy with creating these presentations, let alone getting the blog written. He advised me to be realistic and take a Brainzooming blog vacation.

Blue-Sky-Clouds

Well, if the blog’s number one fan is okay with a blog vacay, maybe it is time to take a Brainzooming blog vacation.

And so, we will.

Look for the blog to return next week when I have had a chance to catch up, complete the presentations, and maybe even write a few unpublished blogs to build up my cushion of new content again. It is incredible to think, at one time, I was twenty blog posts ahead for Brainzooming at a time when I was also doing two other blogs!

How times change!

Enjoy the Brainzooming blog vacation as much as I plan to do, and we will see you back here next week! – Mike Brown

 

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Whenever readers or workshop audience members initiate conversations and ask questions, it is so much easier to write blog content.

I doubt that is a unique situation.

If you are looking to find more ideas for your content marketing strategy, have you tried mining your organization’s daily customer conversations?

Tap into open-ended customer conversations already taking place with sales, customer service, executives, technical staff, drivers, retail associates, e-commerce and social media staff, market researchers, and any other employees interacting with customers whether in-person or virtually.

Photo by: Seleneos | Source: Photocase.com

Photo by: Seleneos | Source: Photocase.com

Additionally, create new opportunities to capture customer conversations through listening posts you create. These are specific interactions you create to capture additional inputs from customers about your brand and its products and services. It could be as simple as actually capturing the feedback from questions you are already having your employees ask customers during routine interactions. It might extend, however, to doing something completely new to find out what customers are asking or saying about your brand.

4 Customer Conversations and Content Marketing Strategy Ideas

How do you turn these conversations into content marketing possibilities?

One way is to think about the conversations based on their nature (statements vs. questions) and tone (positive to negative). Categorizing customer conversations along these two dimensions is a first step toward turning them into content using the matrix below.

  • Positive statements can suggest ways to highlight brand value.
  • Positive questions turn into education opportunities
  • Negative comments are opportunities to anticipate objectives and challenges other customers are facing but not voicing.
  • Negative questions open the door to both process changes to address pain points and update opportunities for what your brand is doing in these areas.

Customer-Convo-Med

Effectively mining customer conversations sets you up to expand content you can be better assured is relevant to customers and prospects because THEY are generating the topics!  – Mike Brown

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When was the last time you invested 45 minutes to check your social media strategy?

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question. Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social Strategy.

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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These five articles stood out this week in our core content areas of strategic thinking, creativity, and social media and content marketing. Each of them is worth a click and a look!

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1. Ten Ways to Weave Creativity into your Classroom!

Dr. Cyndi Burnett of the International Center for Studies in Creativity at Buffalo State and her co-author, Julia Figliotti, have released a new book on creativity: Weaving Creativity into Every Strand of Your Curriculum. (Affiliate Link) To develop the book, they reached out to more than one hundred educators and creativity-focused experts for creativity ideas. The resulting book features more than seven hundred ideas. In this blog post, they highlight their ten favorite ideas. Even if you’re not an educator, this post is worth checking out because nearly all the creativity ideas and tips also apply directly to the workplace.

2. The $50 Billion Question: Can Uber Deliver?

I’ll come right out and admit I don’t “get” Uber. Realizing that puts my WAY in the minority, this Wall Street Journal article about Uber trying to get into the delivery business (just one of several Uber-realted articles in the Journal this week), includes several refreshing contrarian voices. Products don’t find the vehicle at pickup or make their way into the final destination at delivery on their own. They are also perishable in a variety of ways. That means even if Uber is working for people, it’s not necessarily a quick translation to moving products.

3. CVS to Buy 1,600 Drugstores from Target for $1.9 Billion

CVS buying the Target pharmacy operation is an intriguing strategic thinking example. Two brands competing in several retail categories are planning to co-exist and create mutual benefits for both. It’s a great example of two brands engaging in an unusual strategic relationship that fits both of their near- and longer-term plans. Combing through multiple takes on the story yielded multiple strategic thinking questions a brand can use to expand its list of potential competitors and partners.

4. Stop Sending Traffic to Your Homepage: 3 Reasons Why Landing Pages Convert More Visitors into Leads

I saw this post on LinkedIn, but this is the original link from Mike Whaling at 30Lines. Mike helped us set up our initial landing pages. This is a great reminder about one of the keys to online and content marketing that many businesses miss.

5. From the Brainzooming Archives: Social Media Moments of Silence – 5 Areas to Monitor during Tragedies

This article arose from the 2012 Sandy Hook shooting in Newtown, CT and the 2013 Boston Marathon bombing. There was a lot of talk at the time about brands needing to recognize a moment of silence when major tragedies take place. As of the publication date, I haven’t heard the same talk following the tragic shootings in Charleston, SC, but it seems like a comparable tragedy that should have warranted a bigger national pause than seems to have taken place. – Mike Brown

10 Keys to Engaging Stakeholders to Create Improved Results

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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We have said it before, but it warrants repeating: Not all the great content you share has to be completely new content.

Content Marketing Creativity

Any organization likely has a treasure trove of older, historical, and archival content that retains interest and engagement value for new audiences. Doing something to repurpose old content simply requires content marketing creativity!

This was highlighted this past weekend at a family reunion, intriguingly enough. My maternal grandfather’s family of eleven brothers and one sister was a very musical family. Various groups of brothers (including my mom’s dad) formed and played in dance bands from the 1930s through the 1980s.

Freddy-Joe-CD

One of the reunion organizers had the idea to locate, digitize, and clean up recordings from The Freddy Joe Band, one of the bands from the 1940s. My parents supplied several cassette tapes for the CD project. Others did the musical enhancements, along with designing the packaging and writing liner notes. The result was a wonderful remembrance of both the most recent reunion and a significant aspect of the family’s history for a new audience that had never experienced the band.

4 Questions to Repurpose Old Content for New Audiences

This experience suggests four content marketing creativity questions brands can ask and answer to mine and repurpose old content:

  • Does audio and video content exist that tells little-known, but intriguing factoids about the brand’s early days?
  • What rarely-seen photographs (or video) show early employees, customers, and products that have historical value?
  • Who knows stories about the circumstances of how people used early products that provide interesting comparisons to today?
  • Are there lessons learned from the brand’s early days that would still benefit a new audience of customers today?

With just a little content marketing creativity, you can save time and also open up new audiences to engaging aspects of your brand that are so old they are new! – Mike Brown

 

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“How strong is my organization’s social media strategy?”

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question.

Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategy with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social  Strategy.”

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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With the resignation of Dick Costolo as Twitter CEO, you are sure to see a rash of articles talking about Twitter’s problems, that Twitter is doomed, or how its potential business model changes will impact your business.

And ALL those stories may very well be true.

The thing is…smart companies realize social media strategy shouldn’t focus on building strategies around particular social media networks.

Smart companies are concentrating on solid business strategy moves to prepare them to start, grow, and nurture relationships with prospects and customers on their own terms – not the terms a social network stipulates.

Four-Twitter-Avatars

Yes, a smart company may be using Twitter to engage an audience. But it is always going to ready to transition among social networks – or other engagement strategies – should a social media network happen to go away.

A smart company concentrates on developing:

Yes, every organization should be focusing on these types of strategies.

These strategies will serve your business well no matter the Twitter CEO or what’s happening with any of the old, new, or yet to be imagined social networks.

No matter what articles full of social media network hyperbole have to say, focus on your own business strategy. – Mike Brown

 

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“How strong is my organization’s social media strategy?”

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question.

Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategy with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social  Strategy.”

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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