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While traveling recently, I met with two online friends I’d never spoken with before. We’d chatted, messaged, and emailed, but had never spoken in person.

All I can say is I highly recommend turning online friends into IRL ones whenever possible.

A New Business Collaboration in Dallas

In Dallas, I met and spent two days with Mess Wright. We originally met on Twitter several years ago. I think Mess reached out online after reading some Brainzooming articles. I have been reading her multiple blog sites the last few years chronicling her career and life. I’ve said multiple times that I don’t think I’ve ever read anyone online that’s written about their personal successes and challenges in such a real, raw way.

Leading up to the Dallas trip, we were discussing her new role as a Communications Animator at The Grove, a social impact-focused co-working space located across the street from what was the Texas School Book Depository.

Mess-Wright-Serious

We spent time together seeing “Mess Wright’s Dallas” and attending the Social Media Strategies Summit. Our conversations led to us pursuing a new business collaboration we’re currently defining. I can’t begin to tell you how excited I am about collaborating with Mess!

A Chicago Creative Nudge

While in Chicago following the Dallas trip, Diane Bleck of The Doodle Institute met Anthony Vannicola (our Brainzooming intern) and me. Diane has graciously created a couple of infographics for Brainzooming articles. Nevertheless, we didn’t have any particular plans for our meetup.

Diane-Bleck

To put it succinctly, Diane came in and kicked my creative and content marketing ass in the nicest possible way. She dropped a strategy and business model on me that both makes so much sense AND runs wildly against the balance I’ve tried to create between The Brainzooming Group brand and how visible I am in the mix. We did a Periscope video (my first). She also kindly shared one of her Innovation Think Pad kits and issued a creative nudge to create a visual vocabulary for Brainzooming.

Being the dutiful student, I spent the flight home starting to craft a set of doodle icons for Taking the NO Out of InNOvation.

Visual-Vocabulary

As an introvert, meeting online friends IRL has definitely extended my social boundaries in incredibly positive ways. It’s made me more open to meeting new people. That includes sitting down and talking with complete strangers in airport restaurants on both trips. When I got back to a flooded-out Kansas City after the Chicago trip, I gave the guy across the aisle on the plane a ride home. Our introduction stemmed from a mutual friendship with Paula Holmquist. I met Paula at a copy shop years ago while preparing for our first big community collaboration event.

San Francisco and the SMS Summit

In late September 2016, I’ll be co-presenting and hanging out with Whip-Smart Wordsmith, Emma Alvarez Gibson, at the Social Media Strategies Summit and Marketing Conference in San Francisco. I met Emma in 2009 via an introduction from Jan Harness. Emma’s helped develop the initial Brainzooming brand messaging. We collaborate online frequently, and Emma co-facilitated an in-person workshop we did for CompTIA in San Diego several years ago. Additionally, she’s been editing our eBooks this year.

Creative-Friend

And btw, if you’re focused on marketing in general or social media and content marketing specifically, you should join us at this great event!

Want to Meet IRL in Your Town?

Introverts can grow and gain comfort with going from online to IRL friendships. Every time I’ve done this, it has led to learning more about online friends and about myself. In multiple cases, these meetings have fostered further collaboration.

So if I’m coming to your city (including Evansville, Indiana, San Francisco, Denver, St. Louis. Las Vegas, Indianapolis, and other locations before the year is done), are you interested in meeting IRL? Let me know! – Mike Brown

 

Conquer Fears of Business Innovation!

FREE Download: “7 Strategies to Conquer Your Organization’s Innovation Fears”

3d-Cover-Innovation-FearsWhether spoken or unspoken, organizations can send strong messages saying, “If it isn’t broken, don’t screw around with it” in a variety of ways. Such messages make it clear that good things do not await those pushing for innovation involving any significant level of risk.

This free Brainzooming innovation eBook identifies seven typical business innovation fears. For each fear, we highlight strategy options to mitigate the fears and push forward with innovative strategies. We tackle:

  • Whether facts or emotional appeals are ideal to challenge fear of innovation-driven change
  • When it is smart to call attention to even bigger fears to motivate progress
  • Situations where your best strategy is taking business innovation underground

Download your FREE copy of 7 Strategies to Conquer Your Organization’s Innovation Fears today!

Download Your FREE eBook! 7 Strategies to Conquer Your Organization's Innovation Fears

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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I’m at the Social Media Strategies Summit in Dallas today, delivering a two-hour workshop on developing a branded content marketing strategy. The key is finding the right balance between employing outside-in topics and outside-in timing while still making sure your brand personality and messages come through clearly.

We recently conducted a dedicated content marketing strategy workshop for a client on this very topic. We worked with nearly thirty of its business and communication leaders to explore topics four different audience personas would find valuable and that the organization, a healthcare non-profit, could credibly address.

The client is a non-profit focused on healthcare. It entered the workshop with five profiles of target audience members that The Brainzooming Group helped them develop. These profiles, called personas, are three-to-five paragraph descriptions it developed describing specific individuals it serves, seeks to hire, or collaborates with in serving clients.  Small groups prepared the personas in advance by brainstorming answers to ten questions on each audience member.

The personas provided the basis for other workshop activities imagining topics audience members would be interested in and willing to read, watch, or listen to if the non-profit were to address them.

Here’s an overview of each of the strategic thinking exercises:

5 Content Marketing Strategy Exercises to Generate Audience-Oriented Topics

content-marketing-strategy-topics

What questions do audience members ask during the buying journey?

The initial exercise explored three phases of an audience member’s journey. The first phase (Awareness) encompassed their initial exploration as they became aware of an opportunity or issue an outside party might address. The second phase (Consideration) involved the audience member describing the relevant opportunity or issue and looking at organizations to help satisfy needs. The final phase (Decision) involved the audience member selecting, engaging, and evaluating the relationship with the outside party they chose.

Within each phase, the small groups identified questions audience members might ask. The comprehensive list of questions each group identified became the basis for the second content marketing exercise.

What topics address important audience questions?

The second exercise used questions from the first one to generate content topic ideas. For each audience question, participants suggested one or more topics or working titles. The topics they generated were not intended to communicate an overtly promotional brand message. Instead, the content would help audience members be smarter in their exploration, evaluation, decision-making, engagement, and post-purchase experiences. As the brand addresses topics of interest to audience members, it has the opportunity to subtly convey its helpfulness, expertise, and audience-focus through sharing beneficial content throughout has the audience journey.

Why do audience members select the brand?

Another exercise focused participants on the relationship stage where audience members either choose or do not choose the brand. Workshop participants identified five primary reasons audience members select the brand. They then identified five reasons audience members do not pick the brand. For each positive reason, they generated multiple topic ideas (of interest to audience members) that would back up the brand’s attractive characteristics. For reasons the brand was not selected, they brainstormed possible topics to help counter or refute misperceptions about the brand.

What do audience members say about the brand relationship?

One exercise focused on interactions audience members have with the brand further into the relationship using a 4-box grid. One axis listed “questions” and “statements.” The other listed “negative” or “positive” interactions.  Each of the four cells named a relevant situation and several questions to trigger potential topics. For instance, positive questions present “Education opportunities,” and negative questions signal “pain points.” Positive statements suggest highlighting ” brand value.” Negative comments indicate “objections to anticipate.” Questions associated with each of these four areas suggested jumping off points for additional topic ideas.

What do we think, know, and do that is relevant for audience members?

Audience members’ interests primarily extend beyond the brand’s traditional focus areas. That is why brands focusing only on content about themselves miss so many rich areas in which to share content. To counter this, one exercise explored areas in which audience members exhibit interests, seek information, and focus priorities. For each of the areas identified, participants generated audience-oriented topics. They made the brand connection to the audience based on what the brand thinks about audience interest areas, knows about the information they seek, and does relative to their priorities.

Coming Away with Plenty of Audience-Oriented Topic Ideas

During the Brainzooming content marketing strategy workshop, participants generated hundreds of potential content topics. Before adjourning, each person walked the room to review the topics and select those they thought had particular potential to interest audience members.

The next step is documenting all the topics on a content calendar. This enables the brand to address topics in an organized fashion across the year when, as they can best determine, audience members are most interested in the information.

If you want to learn more about specific details of this approach, contact us. Let’s collaborate to develop richer content that matters to your audiences. – Mike Brown

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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An attendee at the Curacao Social Media and Content Marketing Strategy Workshop raised a new (for me) and pertinent question: What are ideas to go live with brand impact?

That’s a content marketing strategy topic I’ve been thinking about as more social platforms offer “go live” features, including Twitter, Facebook, YouTube, Snapchat, and Tumblr.

His specific question was what to do to make it worthwhile for a brand, and how much to prepare so it doesn’t become embarrassing (or boring, or pointless) video content.

First, a quick disclaimer: I’ve NEVER gone live, although maybe we could with some of our Brainzooming events. We’ll have to see.

Nevertheless, thinking of content marketing strategy analogies, brands doing live video strikes me as very similar to “destination TV.”  Destination TV is a program the audience wants to watch in real-time the first time it airs so they aren’t susceptible to spoilers from friends that saw the program first and want to talk about what happened. Among the shows I’d put in the destination TV category are the Super Bowl (and perhaps a few other major sporting events), final episodes of popular TV shows, and major awards shows (Oscars, Grammys, etc.).

Countdown-6-TV

These also tend to be high viewership programs, which is what you want if you are going live! Another common characteristic is that broadcast networks never suddenly decide to go live and start sharing them without sometimes months of forewarning.

That’s a good starting point for how to “go live” differently than many brands are trying it right now. While the video is real-time, there should be ample preparation and promotion to lead to a great go live performance.

16 Ideas to Go Live with Brand Impact in Your Content Marketing Strategy

Using the three broadcast examples of destination TV as inspirations, here are 16 ideas for getting the most from your brand going live:

Preparation

  • Go live with events or people that your target audience has a high interest in wanting to see in live setting. Pre-existing popularity, hype, plus past and future rarity all help generate interest.
  • Plan out what will happen ahead of time, knowing where you want to start, end, and places things in between.
  • Help the participants in your live stream develop material and rehearse what they are going to say or do if at all possible. A live dress rehearsal has its precedents (see SNL).
  • Look at ways to integrate pre-packaged segments with the live video, even if it means going multi-platform.
  • Tack on related stories and content delving deeper into the subject to interest specific audience segments.

Promotion

  • Brand your go live segments as part of an ongoing series of events so the audience has more to look forward to in the future.
  • Begin promoting your brand going live well in advance. If having an audience is important, hit the messaging hard on WHEN you’ll be going live.
  • Heighten interest with unexpected guests or feature unusual pairings of people that are intriguing (or pairings that have never happened previously).
  • Incorporate surprise into your promotion. Create a live event situation where viewers might have some sense of what could happen when you’re going live, but they can’t be absolutely sure about it.
  • Invite the audience to participate in pre-show events planned before going live to build hype and anticipation.

Performance

  • Share older (but still relevant) content prior to when you go live.
  • Use a mix of scripted and impromptu segments within your live segment.
  • Record segments if need be, but broadcast them live. That’s what many virtual events do – they playback recorded talks, but take live audience questions.
  • Invite other parties outside your brand to cover / report on the live segment.
  • Create hoopla at the location from which you’ll be broadcasting to generate additional excitement (or another appropriate emotion) that will come through on the live video.
  • Embed cliff hangers into the content to create suspense. You could also create the cliffhangers prior to going live, and then resolve them when you go live.
  • Link partial content you’ve shared before the go live event to what happens live to flesh out a compelling brand story line.

Those are my thoughts on going live, all based off of thinking about a strategic analogy.

If we ever go live, look for more experience-based ideas! – Mike Brown

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When was the last time you invested 45 minutes to check your social media strategy?

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question. Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social Strategy.

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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On Friday, June 17th, I was in Curaçao, located just north of Venezuela, to present a ¾ day workshop on social media and content marketing strategy for the Curaçao Tourist Board. Angelo Harms, the CTB’s digital marketing manager, was a great host and arranged the content marketing strategy workshop for eighty social media professionals in the island’s travel and hospitality industry.

Curacao Workshop Pic 2

For everyone that attended the workshop (and for those of you that weren’t there), here are links to much of the content I presented, plus a number of bonus topics I would have included given another day of teaching time!

The workshop and the entire trip generated a lot of questions, learnings, and lessons. Look for a variety of blogged posts planned for the near future to share more about content marketing, branding, and customer service learned going to and from this wonderful island.

If you’re looking for a new, warm, colorful, photogenic place to vacation, you owe it to yourself to visit Curaçao!

43 Resources for Strategic Branding and Engagement with Social Media and Content Marketing

Linking Business Objectives to Social and Content Marketing

Curacao Cover

Creating Fantastic Branded Content

Boosting Productivity as a Small Solo Social Media Department

Mike Brown

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Learn all about how Mike Brown’s workshops on social media and content marketing can boost your success!

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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When something has to give, what strategic priorities will you give up?

When it is crunch time, what will emerge as your real strategic priorities? And are the priorities you pick the same strategic priorities you said you’d emphasize when it was time earlier in the year for strategic thinking?

Those questions are front and center for me.

Nearing last year’s close, I thought we knew specific changes in the make-up of The Brainzooming Group. Looking ahead, I planned to shift my activities toward organizing our content (and increasing its value) and to streamline our internal processes to boost capacity.

Then things changed.

A key person planning to join The Brainzooming Group delayed the decision. Marianne Carr took another role. In a complete surprise, Barb Murphy returned as part of the team. A speculative business opportunity occupying a good portion of my time went away. A new referral client materialized, leading to multiple opportunities. All the while, demand for Brainzooming workshops on innovation, strategic thinking, and content marketing increased.

It would have been easy to decide the best thing to do was sticking with what we’ve been doing. That would suggest pushing off changes we’d been considering until some future date.

Crunch-Time

The best option, however, was ramping up marketing and business development activities, building out our own content marketing strategy to work harder, and migrating more of the doing to core and extended team members of Brainzooming.

That’s what we’ve done, with both successes and sacrifices.

Unfortunately, the sacrifices involve important personal priorities for me – prayer and spiritual time, being with family, fitness, and time to explore new creative ideas. Sleep has also been a victim during this change.

That’s not a sustainable combination.

And even more recently, I actually blew up over a business situation; that’s something that hasn’t happened for a LOOOOOOOOOONG time.

Suffice it to say, it feels like crunch time.

Another victim during this crunch time is regularly publishing this blog.

I’ve been a proponent for regular, if not daily, blogging as vital for successful content marketing. We’re off our schedule, however. While I’m creating a tremendous amount of new content (workshops and presentations, eBooks, and client deliverables), it’s not transferring to blog content as readily as it has in the past. As a result, my strategic priority of maintaining an aggressive publishing schedule isn’t happening. When you finish working on that day’s workshop at 1:30 in the morning, sleep wins out over staying up another hour to write a blog post to publish at 4:50 the next morning. That’s especially true when you know the alarm is set for 5 a. m., no matter WHEN you go to bed. The night after that, however, I did stay up until 3 a.m. to get a second blog post published that week.  It was not easy rolling out of bed at 5:25 a.m., however, to make it to mass before diving in again to get ready for multiple trips that week.

All in all, for those that notice when there isn’t a Brainzooming blog published each day, I wanted to let you know what is happening.

I’m still here.

I’m still trying to create valuable content for you.

But it’s crunch time, and right now, that’s getting in the way. – Mike Brown

 

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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This Tuesday, May 3, 2016, at 1 pm CDT (US) I’ll be appearing on Social Jack TV™ with host Dean DeLisle talking about Taking the NO Out of InNOvation.

Whether personally or organizationally, the desire to be more innovative can run straight into all kinds of barriers, brick walls, and booby traps. Using even just a few smart tools and techniques, however, you can eliminate these NO’s to a successful innovation strategy and move yourself and your organization to innovative ideas setting you apart from the competition. We’re planning to cover innovation strategy for both individuals and organizations., including

  • Some of the most common NO’s blocking creativity and innovation strategy
  • How to benefit from structures and exercises to spur creative ideas and innovation

  • New possibilities to improve innovation strategy successes amid challenges to new thinking and actions

You will be able to call in, chat, or tweet about the conversation before, during, and after the program.

Register here for Taking the NO Out of InNOvation on Social Jack TV!

Let’s have robust participation from the Brainzooming family to create a stimulating conversation on innovation strategy with Dean and me! – Mike Brown

 

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Looking for Ways to Develop a Successful
Innovation Strategy to Grow Your Business?
Brainzooming Has an Answer!

Brainzooming Outside-In Innovation Strategic Thinking Tools eBookBusiness growth can depend on introducing new products and services that resonate more strongly with customers and deliver outstanding value.

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Download this free, concise eBook to:

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Download this FREE eBook to turn ideas into actionable innovation strategies to drive your organization’s comeback!





Download Your Free  Outside-In Innovation Strategic Thinking Fake Book




Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Today at the Social Media Strategy Summit, along with Kaite Stover, Director of Readers’ Services at the Kansas City Public Library, I’m presenting a fun case study. The presentation is about how the Kansas City Public Library was able to “sponsor bomb” the 2015 Major League Baseball Playoffs and World Series with a book spine poetry campaign.

In short, the Library used images of multiple stacked books chosen so that the combined titles communicated messages to tweak the baseball teams (and the libraries in their communities) with pro-Kansas City Royals messages.

Sponsor-bomb-book-spine-poe

BTW, did I mention the Kansas City Royals are the 2015 World Champions? Just checking . . . wanted to make sure you knew that!

While The Brainzooming Group wasn’t involved in developing the social media strategy behind the World Series sponsor bomb, we’ve been working with the Library on branding and event strategy. Knowing how smart the social media strategy for the World Series sponsor bomb campaign was, we brought the story and the tremendous impact from the initiative to the attention of Breanna Jacobs, the Social Media Strategy Summit producer.

Kaite will cover the Kansas City Public Library social media strategy and implementation from start to finish. I’ll share lessons for other brands in how they might envision comparable sponsor bomb opportunities for their own brands.

Social Media Strategy – 5 Keys to Sponsor Bomb a High-Profile Event

If you aren’t with us in Chicago, here are the smart things the Kansas City Public Library did to make the strategy as effective as it was:

Here’s hoping the Royals go all the way again in 2016 so we can see what the Kansas City Public Library does with the next chapter of its book spine poetry sponsor bomb strategy!  – Mike Brown

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When was the last time you invested 45 minutes to check your social media strategy?

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question. Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social Strategy.

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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