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What do you do if there are multiple, separate audiences your brand needs to reach, but you don’t have the time or resources to deliver content in multiple, separate social media streams?

This social media strategy question surfaced more than once the first day of the Social Media Strategies Summit in Las Vegas.

SMSSummit-Banner

The first instance was an agency trying to reach client prospects who are CMOs in addition to marketing talent as potential employees. In another case, it was a startup organization without the existing content or current bandwidth for multi-channel social media. In a third case, it was a national travel and tourism organization catering to potential travelers in multiple countries speaking multiple languages.

Each is currently handling this social media strategy situation in varied ways.

Are my tweets bothering you?

Based on responses across all these discussions, here are ideas for how to approach this social media strategy challenge.

Step 1 – Have you determined if the audiences are complementary?

The days of thinking you can communicate in different ways to different audiences and keep the messages and audiences segregated are gone. If your brand is saying one thing in one place, you can figure you’re saying the one thing in multiple places, whether you like it or not.

A first step then is determining whether the messages targeted at one audience are going to be appropriate, complementary, or miss the mark with other audiences.

In the digital agency’s case, the separately targeted messages seem complementary. A CMO hiring an agency wants to know the agency is hiring smart, talented, and highly skilled people. A potential new hire for a digital agency wants to know he or she will have the opportunity to work with cool clients having innovative projects. Looking at this case in a simplified manner, the brand message to one audience is a complementary brand cue to the other audience. There doesn’t seem to be a downside to each audience seeing messages more directly targeted at another audience.

Step 2 – Can you test how similar the audiences are?

The situation with the travel and tourism organization is more complex. They address content in at least four languages (Spanish and English are primary) and audiences on multiple continents.

The current strategy involves repeating the same posts in different languages, typically on each social media channel. They appear to have duplicate content on each social platform much of the time, especially because of the heavy use of photos, which DO translate across languages. They suspect / know, however, that various country populations respond to different aspects of their country’s culture and seek out different content accordingly. One downside of the current approach (same content on each channel) is they train their audience to only follow them on one channel.

For them, social media strategy step two involves various “tests” of their suspicions about the need for multiple channels:

  1. Look at the audience demographic information available on each group (country and language) to see how they compare based on what is known about them.
  2. To the extent possible, examine quantitatively how each group engages with content.
  3. Set up and implement trials over several months where each group receives the same content at the same time. The objective is to compare the results and see how similarly or differently each group engages with identical updates.
  4. If emails are available for a representative cross-section of the audience, test their reactions in a more controlled setting (with an online survey) to various types of content.

While there is no one formula to answer the questions about how many channels they need in these situations, this social media strategy development approach should provide a basis to understand how complementary or disaffecting content intended for another group is when another group receives it.

Then they’ll have a better sense of the answer to the question, “Are my tweets bothering you?”  – Mike Brown

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“How strong is my organization’s social media strategy?”

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question.

Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social business strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social  Strategy.”

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Is your brand STILL struggling with the right approach to deliver business results from its content marketing and social media strategy?

If so, today is a perfect day to download our free eBook, “9 Diagnostics to Check Your Social Strategy.”

If you have direct or indirect responsibility for social media strategy in your organization (or even simply question whether your brand is maximizing every opportunity it can with social business), download “9 Diagnostics to Check Your Social Strategy.” You’ll get answers on what to do next in less than an hour.

Really.

Social Media Strategy – 20 Reasons to Download “9 Diagnostics to Check Your Social Strategy”

In case you need more convincing, here are twenty reasons why you should download this free eBook and take advantage of its quick, thorough assessments of your brand’s social media strategy effectiveness.

  1. It’s free.
  2. There are Brainzooming diagnostics that appear exclusively in the 9 Diagnostics eBook.
  3. You can complete the exercises within an hour and have a strong strategic sense of your overall social media strategy effectiveness.
  4. You can match your current approach to proven social media opportunities organizations adopt and find successful. (page 2)
  5. Your potential opportunities to adapt your social media strategy to better address important business objectives will be clear. (page 2)
  6. Each exercise features a related strategic objective and suggested uses to ensure you’re applying the social media strategy diagnostic correctly.
  7. There is a next step associated with each diagnostic so the actions you can take with the results are evident.
  8. If social business hasn’t taken hold in your organization as it should, you can assess which of a dozen potential roadblocks could be at work. (page 3)
  9. It will become quickly apparent whether your current social media metrics are robust enough to support and shape social business success. (page 4)
  10. Going deeper into the value of developing whole brain metrics is as easy as downloading another free Brainzooming eBook.
  11. You can determine whether your multi-author content marketing strategy is taking advantage of all the opportunities available to be truly collaborative. (page 5)
  12. There is a fast way to assess whether you should trust the members of your social media team to manage the “corporate microphone” social media represents. (page 6)
  13. Your can assign a letter grade to how well your brand’s personality translates to social media channels. (page 7)
  14. You’ll get a sense of how your brand stacks up on creating and sharing content relative to how a wide variety of B2B and B2C brands are them. (page 8)
  15. The lists associated with each social media strategy diagnostic ensure you are exploring the appropriate range of strategic variables.
  16. In an age when brands have the opportunity and need to become outstanding content creators, you can test your performance against an industry built around delivering engaging content for audiences. (page 9)
  17. The eBook includes a link to the Brainzooming social media strategy framework that organizes tons of content on your best strategic options for content marketing and social business. (page 10)
  18. By exploring your most recent status updates, you can see whether your brand is delivering a beneficial mix of content for your audience. (page 10)
  19. You can prioritize the diagnostics based on whether your brand is just introducing a social media strategy or has had one in place for some time.
  20. These nine social media strategy diagnostics can be applied collectively or individually depending upon where your brand places strategic priority.

9-diagnostics-download-butt

Convinced that taking a moment to download the “9 Diagnostics to Check Your Social Strategy” book is something you need to do today?

If not, here’s just one example of how quickly it will help you. One content marketing workshop participant took just two minutes to complete diagnostic number 5 on whether the right people are managing your social media sharing. As soon as he completed it, he blurted out, “I knew we had the wrong people doing handling this, but I never knew why until now!”

That’s a great insight in just two minutes.

Start growing our social media strategy insights today!

And if you’d like more help with developing your social media and content strategy, let us know. We’re here to help! – Mike Brown

 

 

“How strong is my organization’s social media strategy?”

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question.

Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social business strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social  Strategy.”

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Is your brand engaged in global content marketing?

For US businesses, statistics show a relatively low percentage of them export globally.

Based on that, your answer is likely that your brand has no role in global content marketing.

If that’s your answer, however, you’re probably wrong!

That’s why I’d encourage you to get a copy of Pam Didner’s book, “Global Content Marketing,” and go to school on it, even if you think you don’t need a global content marketing strategy.

Why, you might ask?

Because it will make you a better content marketer no matter how close or far you think your content audience is located.

      (Affiliate Link)

If You Have a Website, You May Be a Global Content Marketer

Pam-Didner-Book-PhotoNear the start, Pam Didner (who is a former Intel executive, a great friend, and co-host with me of an attendee dinner at the Social Media Strategy Summit this week) relates the story of Bumps for Boomers, an Aspen, Colorado-based, four-day ski program. Its objective is to get competent skiers in the baby boomer generation to take on more expert-level skiing. Its founder, Joe Nevins, developed hundreds of pieces of informative content on the topic, placed them on the brand’s website, and his small company now caters to skiers from multiple countries. All this even though his website is only in English.

As Pam points out, “as long as a company has an online presence, and as long as its products can be shipped and services performed remotely or virtually” or its audience can come to the brand (as in the Bumps for Boomers example), it is in the global content marketing strategy game.

I’ll admit that when Pam first told me about writing book, I was disappointed it wouldn’t apply to The Brainzooming Group. In the course of the conversation, the figure “fifty-two percent” popped into my mind.

Fifty-two percent represents the share of Brainzooming blog readers outside the US from more than 180 countries.

So, yes, the Brainzooming blog is a part of global content marketing too.

What to Look for in “Global Content Marketing”

I have a tremendous respect for authors and speakers who offer strategic frameworks that come from actually having done the work instead of appointing themselves experts and simply writing and speaking about a topic they have read about only.

With Pam Didner’s extensive experience at Intel managing global product launches, developing business building campaigns, and providing ongoing consultation on audience targeting, content development, strategic messaging, engagement, and social media integration, she’s a practiced expert on global content marketing.

As you would expect from someone actually doing the work, the book is action oriented.

It struck me while reading Pam’s 4 P’s of global content marketing that they are all VERBS: Plan, Product, Promote, and Perfect. And beyond simply the push to act that these verbs suggest, they are equally applicable for both global and in-country content marketing.

The same can be said of Pam’s focus on how the roles differ between a headquarters content marketer and those in local market operations. While she’s applying the concepts across countries, they apply to any situation where a content marketer with centralized responsibility is planning, coordinating, and implementing with team members in specific markets. For example, a content session I’m delivering next week for a multi-state non-profit based in Kansas City is completely analogous to the global situations Pam describes.

Get Your Copy of “Global Content Marketing” by Pam Didner

“Global Content Marketing” was named one of the Top 10 business books of 2014 by in Inc. Magazine. No matter that it was released in 2014, the concepts Pam shares are applicable this year and for years after.

Do yourself a favor. If your brand has a website and is using a content marketing strategy to influence your audiences, you need to get “Global Content Marketing” by Pam Didner today and put it into practice! – Mike Brown

      (Affiliate Link)

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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At the 2015 Social Media Strategies Summit in Las Vegas, I am introducing a new Brainzooming workshop on “Staying Sane as a Solo Social Media Professional.”

By title, the workshop targets individuals who have to handle a brand’s social media strategy and implementation. In reality, the content is relevant for anyone responsible for social media and related content marketing that wants to:

  • Develop social strategies linked to business objectives more effectively in less time
  • Produce content that is easily repurposed in multiple ways
  • Speed up content creation
  • Better prioritize high-impact content
  • Do more and better social media marketing with small budgets

Much of the content is coming from previous Brainzooming posts with additions from the responses to the solo social media survey we featured recently.

Additionally, I am developing a new, simplified content calendar, a one-page strategy overview, and the “Content Marketing Formulas” list below.

These content marketing formulas came to life yesterday morning as I started playing around with different approaches to express handy reminders for how to repurpose content in timesaving ways.

Girl-Board-Formula16 Content Marketing Formulas

  1. Blog Post / 140 characters > 10 Tweets
  2. Tweet + Instagram = Facebook Post
  3. Blog Post – Words + Images = Infographic
  4. Blog Post + “On Camera Talent” + Camera = Video
  5. (Blog Post Links + Blog Title) * 10 = Compilation Blog Post
  6. Video / Capturing Individual Frames > 15 Images
  7. 1000 Word Blog Post / 3 = 3 Days of Digestible Blog Posts
  8. 1 Video Interview > 1 Podcast Segment + 1 Blog + 3 Images
  9. 1 Audio Recording of a Presentation = 2 Podcast Segments + 10 Graphics + 4 Blog Posts
  10. Website ImageSocial Sharing Button = Pinterest Post
  11. (Blog Post x 10) + Intro + Close + Call to Action = Downloadable Asset
  12. Infographic + Blog Post = Downloadable Asset
  13. (PowerPoint Presentation + “Voice Talent”)com = Video
  14. Live Webinarme = Video
  15. (Customer Event x Capturing Content) / Editing > Weeks of Social Media Content
  16. Rambling Blog Post that’s Not Working – Parts that Aren’t Working = Tighter, Working Blog Post

This list is VERY much a work-in-process even beyond the Social Media Strategies Summit. As a result, I am especially interested in whatever feedback and tweaks you might want to share.

Ultimately, I could see using content marketing formula number 3 and turning this blog post into an infographic.

Before that though, are there any formulas you use to improve your social media and content marketing productivity and impact you would like to share with the Social Media Strategies Summit audience? pronto!

Interested in diagnostics to assess your social and content marketing strategies?

9 Diagnostics to Check Your Social Strategy

If you are an executive with questions about whether  your organization’s social media and content marketing strategies are working as well as possible, you need this short cut. In less than 60 minutes with the FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have precise answers to your questions.

You can make a thorough yet rapid evaluation of nine different dimensions of your social media and content marketing strategies with these easy-to-assess diagnostics. To get started right now, download your free copy of “9 Diagnostics to Check Your Social  Strategy.” – Mike Brown

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Content marketing strategy workshop audiences are always interested in hearing about best practices. Best practices seems like easy answers; they make it seem as if all you have to do is simply do what another brand has found successful.

The easy answer, however, isn’t always the right answer. What makes sense for another brand won’t necessarily make sense for your brand, whether that is in content marketing strategy or another area.

We find it’s much more valuable to share tools and techniques workshop attendees can use to draft the best strategies and tactics for themselves.

10 Content Marketing Strategy Mistakes Your Competitors are Making

In some industries, however, it is valuable to consider the best MISTAKES your competitors are making and do the OPPOSITE of what they are doing.

Stop-Sign-Istock

Here are ten “mistake practices” we see frequently that fit the bill:

  1. Starting with a big splash and lots of new content all bunched up in the first week of a new blog, then sinking to the bottom of the pool and not updating any of the content for months at a time.
  2. Having a business objective for its blog (i.e., increasing leads for a new product), but never writing blog posts with the business objective in mind.
  3. Writing and publishing new content without providing any context and brand perspective for the content, even though a significant percent of blog visitors are likely first-time readers who are unfamiliar with the brand.
  4. Writing about their brand all the time, including republishing their press releases word-for-word as blog posts.
  5. Sharing only news that has a very short interest life so they get in a trap of not getting long-term value from the investment in creating social media content.
  6. Publishing only when they have something to say and then thinking they never have anything to say.
  7. Handing the social media controls over to a recent graduate ONLY because he or she is young and “gets” Twitter and Facebook.
  8. Never mentioning who is doing the writing in a deliberate strategy to keep the content devoid of any personality, whether brand personality or content creator personality.
  9. Sharing social media content that has nothing to do with the organization’s brand and brand personality.
  10. Figuring all this social networking stuff is free and not making smart investments to get the most impact from the content the brand creates.

As an executive in your organization, you’d do well to spend some time on your social media presences – just in case it’s been some time since you looked at them closely – and see if you are making any of your competitors’ mistakes with your own content marketing strategy.

If you are making these content marketing strategy mistakes, get them fixed – pronto!

Wondering about mistakes in your social media strategy?

9 Diagnostics to Check Your Social Strategy

If you are an executive with questions about whether  your organization’s social media strategy is working as well as it can, here’s the answer. In less than 60 minutes with the FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to your questions.

You can make a thorough yet rapid evaluation of nine different dimensions of your social media strategies with these easy-to-assess diagnostics. To get started right now, download your free copy of “9 Diagnostics to Check Your Social  Strategy.” – Mike Brown

 

If you enjoyed this article, subscribe to the free Brainzooming email updates.

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Speaking on social media strategy at various fantastic conferences, I’m surprised by how many individuals from prominent brands tell me they are handling ALL the social media for their brands.

Yes, being a solo social media professional isn’t something that happens just in smaller companies. Big brands also find themselves putting a tremendous amount of responsibility and social media work on one person. In fact, one study reports that 42% of professionals working on social media full-time serve as one person departments.

Solo-Social

That background prompted us to work with the Social Media Strategy Summit to offer a new Brainzooming workshop at its February 2015 conference on “Staying Sane as a One Person Social Media Department.”

The presentation content will be built on various Brainzooming posts on social media efficiency and effectiveness (some of which is highlighted at the end of this post).

I hope to also infuse the presentation with the ideas and suggestions of all of you who are solo social media professionals currently or have insights about the upsides and challenges of their jobs.

If you’re a solo social media professional, please take a few moments to answer the questions below to be a part of the Social Media Strategy Summit workshop and share this link with your peers: https://www.surveymonkey.com/s/SoloSocialMediaPro

If aren’t a solo social media professional but know others who are, please share the link with them also so they can participate and offer their ideas: https://www.surveymonkey.com/s/SoloSocialMediaPro

Thanks in advance for your participation and all the great ideas!

A Sampling of Brainzooming Resources for Solo Social Media Professionals

Mike Brown

 

If you enjoyed this article, subscribe to the free Brainzooming email updates.

“How strong is my organization’s social media strategy?”

9 Diagnostics to Check Your Social Strategy

Is your social media implementation working as well as it can? In less than 60 minutes with the new FREE Brainzooming ebook “9 Diagnostics to Check Your Social Strategy,” you’ll have a precise answer to this question.

Any executive can make a thorough yet rapid evaluation of nine different dimensions of their social media strategies with these nine diagnostics. Download Your Free Copy of “9 Diagnostics to Check Your Social  Strategy.”

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Your plan is completed, and you have your brand building strategies for 2015 in front of you. The big question remains – are these brand building strategies going to deliver dramatically better business results this year?

Better-Business-Results

These strategies SHOULD lead to better business results. You know you invested the time and effort to develop what seemed to be the right set of brand building strategies.

You know too, however, your actual strategic plan and tactics often sit on the shelf and do not fundamentally deliver better business results.

Why is that?

It could be your strategic plan is disconnected from what moves the business on a daily basis. Another possibility is that despite all the hope you have to focus on implementing the strategic plan in January, unexpected opportunities and challenges develop, and they gain more attention.

No matter what factors are at work to derail your strategic plan from developing better business results, keep the following list handy. These 15 articles each target specific business issues that could get in the way of using your strategic plan implementation creating better business results this year.

If your organization easily loses focus, if your brand benefits aren’t clear, if your competitors are getting the best of you, these are places to go here for immediate, implementable ideas to avoid getting derailed and actually using your planned brand building strategies for all they are worth to create a stronger year with dramatically better business results.

  1. Creating a Stronger Strategic Focus on What Matters
  2. Better Defining and Articulating Your Brand Benefits
  3. Strengthening the Brand Language You Use
  4. Heading Off Critical Issues in Your Brand Strategy
  5. Bolstering Your Brand’s Value Proposition
  6. Asking Better Questions to Identify Business Opportunities
  7. Uncovering New Opportunities with Existing Clients
  8. Improving Your Strategic Response to Competitors
  9. Developing Proactive Strategies to Disrupt Your Market Before Someone Else Does
  10. Anticipating Unexpected Potential Disruptions and Growth Opportunities Before They Happen
  11. Increasing the Diversity of Employees Involved in Strategy for Your Company
  12. Better Integrating New Product Development with Your Business Strategy
  13. Creating Strategic, Cool Products Name for Your New Offerings
  14. Developing a Better Strategy for How Social Networks Support Business Building
  15. Moving from Talking about Great Ideas to Implementing Great Ideas

If you want to go deeper on any of these issues, email us at info@brainzooming.com or call us at 816-509-5320. We would be happy to talk through the opportunities for your organization to improve its success this year and beyond.  – Mike Brown

 

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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