Insights | The Brainzooming Group - Part 5 – page 5
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I spotted a Bloomberg Businessweek story the other day that was a corporate case study, in effect, of the Radio Shack business strategy and the brand’s upward and then long downward trajectory.

One sentence in the Radio Shack case study article says volumes about corporate leadership and how corporate success and failure stories turn into history.

Here is the sentence:

“When asked to pinpoint when everything went wrong, they fell into two main groups: those who argue it had happened right after they left, and those who say the damage had already been done when they arrived.”

That is how the big lie ALWAYS works!

You see so many cases where what really happened in a corporation is reimagined, reinterpreted, and re-reported to suit the personal business storyline that best advances someone’s own career.

Little-Liars

One classic example of the corporate case study big lie in action that I witnessed multiple times involves a celebrity CMO on the speaking circuit who had a several year run at a brand headed for extinction. While he was still at the troubled brand, his keynote presentations consisted of talking about how screwed up the business strategy was before he got there, but that under his incredible CMO guidance, EVERYTHING was turning around masterfully.

That was the story only until he left the still-collapsing brand, however.

THEN his keynotes changed to focus on how screwed up the business strategy was before he got there and how it returned to being completely screwed up immediately AFTER he left!

Well OF COURSE that’s what happened!

NOT!

Would a business celebrity misrepresent the truth?

Yes, ALL DAY LONG!

The lesson?

Be careful whenever an executive shares a corporate case study about a troubled brand where he or she was previously employed. If all the big problems are timed for either before the person got there or right after the person left, go ahead and make the leap . . . that person is telling the big lie of very failed corporate case study! – Mike Brown

 

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If you’re facing a challenging organizational situation and are struggling to maintain forward progress because of it, The Brainzooming Group can provide a strategic sounding-board for you. We will apply our strategic thinking and implementation tools on a one-on-one basis to help you create greater organizational success. Email us at info@brainzooming.com or call 816-509-5320 to learn how we can help you figure out how to work around your organizational challenges.


 

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Customer experience strategy and innovation expert Woody Bendle is back today taking another swipe at big data with help in thinking through how to monetize it (vs. just parking it in the cloud and praying for rain). Here’s Woody!

Strategic Insight – Monetization Is the Real Big Data Dilemma – Woody Bendle

Unless you’ve been hiding under a rock for several years, you’re aware Big Data is a big topic! Just look at this Google Trends graph depicting search volume for “Big Data” the past five years.

Woody1

That’s one incredible upward trajectory wouldn’t you say!

But have you ever wondered why this topic is so hot right now?

In my opinion, we’re hearing so much about Big Data because of several related factors:

However, I feel the primary reason we continue to hear more about Big Data is due to very few companies actually realizing the purported Big Data promise – or what I call the Big Data monetization dilemma.

If you were to listen all of the sensational Big Data spiel out there, you’d have to believe that by simply having Big Data, your organization would automatically (almost magically) be smarter, faster (agile), more competitive, and ultimately, more profitable. And that’s just not the case.

What many organizations are quickly realizing is not all data are created equal.  Having a lot of this digital Big Data stuff being captured and stored doesn’t mean you can readily access it, analyze it, or provide useful answers to meaningful questions.

Unfortunately, this is the reality for most Big Data out there in the cloud today – much of it simply is not configured in a manner that allows for analysis. And, there really are no magical short cuts; there is a tried and true (but not necessarily easy) approach that will help you to realize its promise, however.

Three Strategic Questions for Monetizing Big Data

Just because storing your Big Data is relatively inexpensive doesn’t mean your Big Data strategy should be “Fire, Ready, Aim!” Have you heard anyone say something like this? “Let’s keep pumping all of our Big Data into the cloud and we’ll figure it out as we go.” If this is your approach, you will find monetizing your Big Data to be very costly!

If you expect to monetize your Big Data asset, there are three fundamental questions to continually ask, answer and address:

  1. What questions do I want/need my Big Data to answer?
  2. What types of analysis will be needed to answer our questions?
  3. How do our data need to be structured in order to perform the required analysis?

These questions might feel like a blinding flash of the obvious, but you’d be surprised by how few organizations actually start here.

By first defining the questions you want your Big Data to answer, it will be easier to determine the most appropriate type(s) of analysis your organization will need to perform – and there is a wide range of analytical complexity that can be employed (see below).

Woody2

Once you know the types of analyses you need (or want) to perform, it will be easier to define how best to structure your Big Data.

When performing statistical analysis in particular, your data need to be (or need to become) numbers that represent meaning or measure (structure).  This frankly is one of the biggest challenges with Big Data – most of it is typically unstructured (e.g., text comments, videos, website browsing streams, etc.).  While nearly all unstructured data can be transformed into structured data (numbers), it is really important to understand that not all numbers are created equal either (see below).

Woody3

Numbers can have very different meaning depending upon the level of measure they represent. Different types of measures are also better suited for different types of analyses. Given this, you can see why it is important that your Big Data are transformed (structured) in a very thoughtful and purposeful manner.

Will you monetize your big data?

My intention with this discussion was not to provide a detailed playbook for monetizing your Big Data. Rather it is to acknowledge the real and increasing challenges many are currently dealing with and offer insight for addressing some of the more fundamental problems.

As you start/revamp/update/overhaul your Big Data strategy, remember to ask, answer and address these foundational questions:

  1. What questions do I want/need my Big Data to answer?
  2. What types of analysis will be needed to answer our questions?
  3. How do our data need to be structured in order to perform the required analysis?

If you do, you can be sure that you moving your Big Data strategy in the right direction.  If you don’t, just keep in mind what happens when you try to stand on quicksand! –  Woody Bendle

 

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Download: FREE Innovation Strategic Thinking Fake Book

Brainzooming Outside-In Innovation Strategic Thinking Tools eBookAre you making the best use of customer input and market insights to deliver innovation and growth? Creating successful, innovative new products and services has never been more dependent on tapping perspectives from outside your organization.

This new ebook features sixteen strategic thinking exercises to help you ideate, prioritize, and develop your best innovative growth ideas. Download this free, concise ebook to:

  • Identify your organization’s innovation profile
  • Learn and rapidly deploy effective strategic thinking exercises to spur innovation
  • Incorporate crowd sourced perspectives into your innovation strategy in smart ways

Download this FREE ebook to turn ideas into actionable innovation strategies to drive your organization’s growth.


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If you’ve ever seen me present a strategic thinking workshop, you’ve likely heard me say, “People think strategic planning is boring, and I agree with them. I’m a strategic planner, and even I don’t enjoy strategic planning. That’s why we make it fun!”

That’s not simply a throw-away line. It’s the absolute truth.

We consciously try to develop fun strategic planning activities.

The reason fun strategic planning activities are so important is they prompt people to want to engage with strategic planning at that moment plus make them eager to participate in the future.

5 Fun Strategic Planning Activities

Funny-Orange-2

“Fun strategic planning activities? You have to be kidding,” you may be thinking. No, we’re absolutely SERIOUS about the FUN part!

If you’d like to incorporate more fun into your strategic planning activities, here are a few ideas we’d offer:

1. Eliminating Boring Introductions

If you’re going for a more enjoyable strategic planning session, it’s important to start on a light note. This ice breaker dumps the typical boring self-introduction and uses introductions where everyone BUT you gets to tell something about you. Here’s one secret for even more fun – have one person make up all the answers they share. When you read this post, you’ll get what I mean by that!

2. Invite Katy Perry for Her Fashion Sense

You have to go see the picture to get this, but Katy Perry’s dress at this awards show a few years ago is all kinds of fun. If your challenge is reimagining old strategic ideas, this strategic thinking exercise will inject fun into your planning.

3. Put the Pin Prick to Your Competitors

This strategic thinking exercise involves targeting a pesky competitor and thinking about every way you can be a complete nuisance for them. You have to keep the ultimate ideas you choose legal and ethical. Before that point, however, anything is fair game and lots of fun!
Download Your FREE eBook! 11 Fun Ideas for Strategic Planning

4. What does Ghostbusters have to do with strategy?

By definition, you aren’t supposed to be able to anticipate black swan events. But when a client wants a black swan exercise, you figure out a way to give them a black swan exercise. This fun strategic planning activity gets its fun from the connection to Ghostbusters that inspired the exercise. Other than that, it should be a LITTLE more serious than the others here.

5. Try Some Shrimp!

This exercise is called “Shrimp,” but you’ll see a picture of a pumpkin throwing up pumpkin seeds on the original post. Yeah, it’s kind of gross, but this particular strategic thinking exercise is a blast. In workshops, I tell the story about when we used it with a group working on a NASCAR sponsorship program. They turned the exercise toward some pretty tawdry topics, yet came out with an idea that led to getting their company’s NASCAR driver on an ABC reality TV show!

Fun, Fun, Fun, Fun*

I wouldn’t necessarily advise trying to use ALL these fun strategic planning activities with one group. But if you do, let me know. THAT would be funny! – Mike Brown

 

fun-ideas-strategic-planning11 Ideas to Make a Strategic Planning Process More Fun!

Yes, strategic planning can be fun . . . if you know the right ways to liven it up while still developing solid strategies! If you’re intrigued by the possibilities, download our FREE eBook, “11 Fun Ideas for Strategic Planning.”


Download Your FREE eBook! 11 Fun Ideas for Strategic Planning

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Suppose you are organizing a big meeting. There will be many people working on your organization’s vision or you’re trying to learn what things your customers are looking for in your product or service. Either way, maximizing group collaboration and engagement is vital.

As you plan your event strategy, how do you decide which type of information sharing strategy will create the most beneficial group collaboration?

One often-used strategy is allowing one individual at a time to share his or her perspective with the group. If the group is large and the time is too short, the result is each person gets a very short time to speak. Or it may be that only a few people are selected to talk, and everyone else listens.

That strategy works if the speakers are more informed on the topic than all the other attendees or the time available from the presenters is very limited. You can’t really claim the “one speaking to many” strategy creates effective group collaboration, however.

A different, typically overlooked strategy can genuinely lead to much stronger group collaboration. This strategy involves creating many small groups from among a larger audience. Provide each small group a dynamic structure and strategic thinking exercises with productive questions allowing everyone to successfully contribute personal knowledge, perspectives, and ideas. While this strategy increases group collaboration and strengthens an organization’s understanding, it won’t work in every situation. Most importantly, if you don’t have a tested design and implementation approach for how to select the right types of strategic thinking exercises, capture input being generated by multiple groups, and distill the work into strategic themes, the strategy will fall flat.

When you do have all these factors in place, this collaborative strategy works tremendously efficiently and effectively. We talked about this strategic group collaboration approach on a webinar today for attendees at the Gigabit City Summit.

You can review a recording of the webinar here: http://ow.ly/GYi1k 

The topic for the webinar and our workshop with the group at the Gigabit City Summit is how to more successfully develop a community-wide vision within cities implementing ultra high-speed Internet. The approach works across business situations though, so go ahead and grab a copy of the infographic here to help you decide which type of information sharing strategy will work best for your next group meeting.

And if you want great strategic group collaboration, let us know. We’d be happy to design and create the experience and organizational benefits you are looking for with your group! – Mike Brown

150106 Collaboration Infographic - The Brainzooming Group

 

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Create the Vision to Align and Engage Your Team!

Big strategy statements shaping your organization needn’t be complicated. They should use simple, understandable, and straightforward language to invite and excite your team to be part of the vision.

Our free “Big Strategy Statements” eBook lays out an approach to collaboratively develop smart, strategic directions that improve results!



Download Your FREE eBook! Big Strategy Statements - 3 Steps to Collaborative Strategy



Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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As the year starts, you will generate and see many new strategy documents, especially within large organizations. These strategy documents will include strategic plans, business plans, product strategies, financial forecasts, and current marketing initiatives.

It is easy (and happens far too often) for executives to largely ignore the strategy documents and dive right into doing stuff. That is why you hear so often about strategic plans that sit on the shelf unused.

One reason may be that strategic plans are so poorly written.

It is possible though that strategy plans go unused because executives do not know how to read and apply them to better guide and align activities.

Too many strategy documents go unused.

Read a Strategy Document Four Ways

Here are the four must-know ways to read a strategy document. Read it:

  1. Literally – What does the strategy document SAY about what the organization’s intentions are? What important initiatives are planned to make the strategy a reality? What does the strategy suggest the future direction is?
  2. Thematically – What are the major themes suggested within and across strategy documents? Do you see a focused set of themes or are there many diverse ones? Are actions (both those underway and those already completed) consistent with the themes? Are there contradictory themes? If so, what does that suggest about which strategies will predominate?
  3. Collectively – Are there various pieces of the puzzle across strategy documents that fit together? Do the pieces fit together well? Are there opportunities to bring the pieces together in a way that sheds more insight on the organization’s strategic direction and priorities?
  4. Strategically – How strongly are priorities aligned across the various parts of the organization creating these strategy documents? Are there any strategic disconnects that need to be reconciled to achieve success?

What is the benefit of reading a strategy document four ways?

If you apply this discipline, you will develop a stronger sense of the organization’s overall direction, extending to insights that might not be written down anywhere. Not only will you be able to better prioritize current activities, you will be in a much better position to anticipate what the future holds, too. – Mike Brown

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10 Lessons to Engage Employees and Drive Improved Results

FREE Download: “Results!!! Creating Strategic Impact”

Results!!! Creating Strategic Impact Mini-Book

Senior executives are looking for employees who are strong collaborators and communicators while being creative and flexible. In short they need strategic thinkers who can develop strategy and turn it into results.

This new Brainzooming mini-book, “Results – Creating Strategic Impact” unveils ten proven lessons for senior executives to increase strategic collaboration, employee engagement, and grow revenues for their organizations.

Download this free, action-focused mini-book to:

  • Learn smart ways to separate strategic opportunities from the daily noise of business
  • Increase focus for your team with productive strategy questions everyone can use
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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Before tackling the current topic on strategic thinking exercises, I have to admit something: In my capstone MBA strategy class, we ran a business simulation throughout the semester. Upon its completion, my partner and I won an award for our performance. We garnered the “Understock Award” for stocking out of product more than any other team.

Yes, I had created a spreadsheet-based model to perform what-if analysis and forecast our business levels. But my tendency to plan for surviving the downside of a situation led us to repeatedly under-forecast our sales volume in the simulation. Thus we invariably experienced more demand than we had product to satisfy.

Flash forward to last week’s strategy session we designed and facilitated for Literacy Kansas City. The organization, under the leadership of executive director, Carrie Coogan, is a nonprofit advancing literacy for teens and adults in the Kansas City region through direct services, advocacy, and collaboration.

While we were identifying critical success factors for a new Literacy Kansas City program launch, one of the board members announced she was going to play the “Positive Devil’s Advocate” role. By “Positive Devil’s Advocate,” she meant she wanted to plan for overwhelming success with the new program. Would the organization be ready to handle a dramatically higher enrollment than expectations?

Literacy-Kc-Session

Playing the Positive Devil’s Advocate in Strategic Thinking Exercises

This role came up once before in a strategy session. Based on my award-winning tendency to plan for the worst and not for wild success, however, we haven’t developed specific Positive Devil’s Advocate roles in current exercises or designed new strategic thinking exercises focused on dealing with overwhelming success.

We’ll fix that and incorporate the “Positive Devil’s Advocate” role into strategic thinking exercises. It will a bit of a flip to the Black Swan exercise we’ve talked about previously. We’ll also incorporate this role into other exercises, making sure we identify a person to push thinking on wild success wherever it’s appropriate. – Mike Brown

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Download: FREE Innovation Strategic Thinking Fake Book

Brainzooming Outside-In Innovation Strategic Thinking Tools eBookAre you making the best use of customer input and market insights to deliver innovation and growth? Creating successful, innovative new products and services has never been more dependent on tapping perspectives from outside your organization.

This new ebook features sixteen strategic thinking exercises to help you ideate, prioritize, and develop your best innovative growth ideas. Download this free, concise ebook to:

  • Identify your organization’s innovation profile
  • Learn and rapidly deploy effective strategic thinking exercises to spur innovation
  • Incorporate crowd sourced perspectives into your innovation strategy in smart ways

Download this FREE ebook to turn ideas into actionable innovation strategies to drive your organization’s growth.

Download Your Free  Outside-In Innovation Strategic Thinking Fake Book

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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This Thursday, I’m leading two Brainzooming workshops at the Arizona State University 25th annual Compete Through Service Symposium.  The workshops are titled, “Mining Outside-in Opportunities to Expand Your Service Offering.”

The workshop will cover Brainzooming strategic thinking exercises that explore brand benefits for innovation ideas, provide new ways to derive insights from the marketplace, and allow organizations to look at what they do in new ways to find other examples from which to innovate.

Innovation-Fake-Book

Brainzooming Strategic Thinking Exercises for Outside-in Innovation

As a preview, here is some of the Brainzooming content on which the session is based.

Building on Your Brand Benefits

Observing and Exploring New Possibilities

Deconstructing What Your Brand Does

Organizing the Strategic Thinking Exercises

To organize the strategic thinking exercises and other content, we’ve tapped a couple of outside sources that allow you to identify an organization’s innovation profile and tie specific activities to five stages of designing and offering a customer experience.

If you aren’t going to be at the Compete Through Service Symposium, we’ll soon be offering the eBook that attendees can download for these Brainzooming sessions. Look for it soon! – Mike Brown

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 For More Information |  Phone: 816-509-5320  |  Email: info@brainzooming.com

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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