Tools | The Brainzooming Group - Part 2 – page 2
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Looking ahead to transitioning from planning to doing and wanting to maximize success?

Try these 5 implementation strategy steps for launching a big initiative properly so the initial implementation leads to outstanding results later.

1. Make Sure You Have the Right Team

The big first implementation strategy step is assembling the right team with the skills, experience, and perspectives to make a big initiative happen. This begins with envisioning the initiative’s scope and reach. For those who’ve been blessed with skills as visual thinkers, this may be an easy step. These types of people can simply “watch” an initiative play out in their minds, almost as if it were a movie. They see the scenes and think about what happens and all the people that need to be in place.

For those less visually-inclined, it helps to get a couple of people you know will be on the team, the starting project timeline, and a white board. List the key steps for implementing the initiative. Then, for each step, list who is best prepared to implement it, whose work they will depend on before theirs so they can implement, and who will work with what they produce in the initiative. By exploring those three areas for each step, you’ll have a much more robust list of potential project team participants. With this expanded list, you can start to make sure you have all the types of people and necessary skills accounted for among your project team.

2. Share the Expected Impact and Experience from a Successful Initiative

Even if there is a stated objective or SMART (Specific, Measurable, Achievable, Results-focused, and Time-bound) goal created for the initiative upfront, it’s helpful to envision in a broader way what the initiative is supposed to deliver. You can frame the initiative’s expected impact in several concrete ways:

  • What will the team do to implement the initiative?
  • How will the initiative’s audiences react as it is implemented? How will they benefit from it?
  • What will be the business results from the initiative’s success?

Articulating this envisioned impact provides a more complete perspective of the experience and look of success at every step of the initiative’s implementation. This prepares a team to help you, as a leader, monitor and adjust to keep the initiative on track for its timely completion.

3. Provide a Broad Starting View to Your Team Members

Typically, an initiative’s leader has greater exposure to the plan based on the length of time you’ve been involved, your experience, and/or where you sit in the organization. If this is the case, it behooves you to share as much of what you know as possible with newly-involved initiative team members. To launch the team most successfully, the leader should bring together all the relevant information – including highlighting what isn’t known – to make team members as uniformly smart as possible on the initiative.

Offering this overview even before the team meets the first time provides an immediate confidence boost. It sends a clear message that the work is important (since you’ve taken time to prepare), strategic (through providing valuable context on how the initiative supports business objectives), and action-oriented (because you anticipated the initiative’s timeline and impact).

4. Set Boundaries for Change

While it might strike some people as odd to discuss setting ‘boundaries for change,’ this is an important element in a big initiative’s success. This implies letting your team know where they have more and less latitude for introducing new, creative, and untried solutions that can turn the initiative into reality.

Team members can determine where to best invest their time, ideas, and diligence most effectively when they know whether an initiative is viewed as needing to deliver incremental vs. transformative change. If the organization isn’t looking for major changes from an initiative, understanding that upfront helps team members develop more realistic strategies and timelines.

When, however, an organization expects significant transformation resulting from an initiative, team members can set targets appropriately. They can better identify how much personal and organizational creativity to bring to the implementation steps.

5. Embrace Moving Back and Forth between Strategy and Details

Think about implementing a major initiative implementation as an event. Using an event framework is helpful because successful event planners must move continually back and forth between a strategic perspective and tactical implementation. This implies, in practice, both identifying implementation steps that support overall strategy and being comfortable (while implementing) testing each step against how it supports the overall initiative strategy.

This ongoing back and forth movement between strategy and detail is integral to implementing a big initiative. It’s neither all about the thinking, nor all about the doing. Additionally, there aren’t necessarily exclusive times for separate thinking and doing. A great initiative leader has to be adept at moving back and forth between the two, while helping team members do the same.”

5 Implementation Strategy Steps and Future Success

We are firm believers that delivering a successful initiative is highly dependent on it starting properly rather than having to make major adjustments later when a poorly-planned launch creates performance gaps. Following these five implementation strategy steps sets the stage to launch a major initiative with the right team members having clear expectations on what they are expected to deliver and the change impact the organization needs.

If you’d like a valuable resource to help you ask the right questions as you launch new initiatives, download our FREE eBook, 10 Questions for Successfully Launching New Programs (or 10? as we call it). These questions will help your team perform better and lead to stronger results! – Mike Brown

Download 10 Questions for Successfully Launching

 

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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We were set to work with a client team exploring the customer experience strategy they’d introduce to their internal customers. As we thought about how many of them there were (about twenty), the two of us from The Brainzooming Group, and the value of having an inner circle of informal facilitators, we hit upon an idea: create roles for a small group of clients to play during our two-day branding workshop.

Each of the four roles were intended to help push the group’s thinking on its customer experience strategy in varied ways.

4 Roles to Push Bold Customer Experience Strategy Thinking

We met with them the afternoon before the branding workshop started to provide background information and answer questions. Rather than tromping on others’ ideas, we asked them to look for ways to build on and expand ideas the group was sharing in positive ways. We provided strategic thinking questions of their own to use, including:

  • “That’s great and how can we do that _____________?”
  • “What if that were ________________?”
  • “Oooh, can we enhance that by ______________?”
  • “What would it look like if we also _____________?”

We assigned four roles to shape the customer experience strategy thinking:

On the second day of the branding workshop, we added another role: The Queen of Intrigue. That role went to the group’s senior executive to focus us on transformative ideas during a strategic thinking exercise involving imagining Chick-fil-A designing their customer experience strategy. Maybe you had to be there to appreciate that one!

We asked the group to pick the roles they wanted to play without telling other participants or us.

Now, for two admissions:

  1. All the while as we were creating this, I was thinking of Chuck Dymer letting me know these roles were accounted for in Six Thinking Hats (affiliate link). That’s the problem of me never having taken one of Chuck’s Six Thinking Hats workshops. My mistake, definitely!
  2. Emma Alvarez Gibson and I consciously tried to forget who we talked to about the roles. We didn’t want to interact with them differently or rely on them unduly as we facilitated the small groups. The result? We can’t tell you definitively whether the role playing created greater success or not.

If nothing else, the customer experience strategy roles provided a handful of participants more to think about and something extra to do to make our branding workshop the success it was! – Mike Brown

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The 600 Most Powerful Strategic Planning Questions

Engage employees and customers with powerful questions to uncover great breakthrough ideas and innovative strategies that deliver results! This Brainzooming strategy eBook features links to 600 proven questions for:

  • Developing Strategy

  • Branding and Marketing

  • Innovation

  • Extreme Creativity

  • Successful Implementation


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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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It’s that time. Organizations are reviewing budgets for the year ahead. While everyone hopes these meetings are smart, strategic, and have a meaningful impact on the business, that rarely seems to be the case.

 12 Reasons Budget Meetings Aren’t Strategic

Too often, budget meetings aren’t strategic. From personal experience, these twelve reasons all contribute to the disconnect:

  1. The meetings are adversarial, as if the people inside the company are trying to rip off the company by requesting money to run it.
  2. The focus is only on numbers, without any stories of success and aspirations for what the dollars are expected to do.
  3. They are handled out of context strategically, looking at the business by department instead of by initiative.
  4. General managers and non-financial executives are placed in unfamiliar and poorly-performed accounting roles.
  5. Budget meetings are not integrated with strategic planning and business strategy.
  6. Accounting and finance act as if they control the business and are integral to generating revenue and profit.
  7. Budget meetings solve for numbers and do not solve for business results.
  8. They prioritize overly precise discussions about inconsequential aspects of the business.
  9. Budget meeting length isn’t matched to the strategic complexity or importance of the area.
  10. They are awkward and challenging to prepare for to ensure they are as productive as possible.
  11. Since they only happen once a year, the formats and discussions are unfamiliar.
  12. Preparing for them creates an organizational drag on getting things done to drive the business forward.

Because of these factors, business and department leaders often focus on escaping budget meetings with some semblance of a budget that makes sense. This behavior obscures looking at their areas and the entire organization strategically, comprehensively, and with a smart investment perspective.

3 Ways to Fix Budget Meetings

Turn Budget Meetings into Strategic Activities
If you’re interested in changing the strategic disconnect of budget meetings – whether you are in finance and accounting or not – we have a guide!

Download our FREE eBook, 3 Ways to Turn Budget Meetings into Strategic Activities.  In it, we share actionable ideas for turning tactical accounting reviews into strategic conversations balancing business results with the financial underpinning necessary to achieve them.

Get your copy of 3 Ways to Turn Budget Meetings into Strategic Activities and grow your strategic leadership to drive better business results!

Download Your FREE eBook! 3 Ways to Turn Budget Meetings into Strategic Activities

Mike Brown

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Matt Britton, a millennial generation expert, spoke about the anticipating the Class of 2025 as the keynote speaker on the closing day of the October 2017 Social Media Strategies Summit in New York. His keynote got us thinking about how today’s ten-year-olds (the Class of 2025) will change the landscape for brands, following in the wake of the impact millennials have created.

A Future-Looking Strategic Thinking Experiment

Reviewing the copious notes, here are strategic thinking starters for thought experiments as you imagine your future organization and market.

A Radically Different Audience Base

Britton discussed the fact that younger millennials (born between the early 1980s and late 1990s) and Generation Z (born mid-1990s to mid-2000s) are the first generations to grow up with the internet in their households. Because of the lifelong availability of the web, Britton contends their brains are wired to think and consume differently.

For the class of 2025, it goes further: they were born with phones in their faces. They are developing collaborative projects online in grade school. The availability of learning outside traditional schooling structures will change the training and pool of employees, leading to greater diversity, fewer people with traditional college degrees, and a need for specialization vs. careers as generalists.

Strategic Thinking Experiment Starters:

  • If none of our employees had college degrees and were instead DIY or technically-trained, how would our business model and processes change?
  • What could we do better in this scenario? What would we do differently?

Talking to Machines, Not People

Changes in how we interact with computers, robots, and other devices are already underway. Instead of typing, we’ll increase voice interaction – or mind control. Britton’s claim is “hardware is the final mile.” That’s why Amazon and Google are moving to hardware, because it will dramatically impact online search results.

Where people once might have viewed several search pages to find answers, now it is about a brand needing to be among the first ten recommendations on Google. With voice delivery, people won’t listen to more than one or two options. If the voice hardware doesn’t mention your brand, you are out of luck; thus the importance of shaping how the hardware works. With devices talking directly to devices, the dynamic changes even more.

Strategic Thinking Experiment Starters:

  • What will it take to set up a marketing innovation team to understand how voice technology changes our marketing, sales, and customer service? Where should the team start exploring?
  • If we don’t have a team looking at the impact of the Internet of Things on our business, what do we need to do to get on it by early 2018?

Download Disrupting Thinking

Renting vs. Buying

Britton combined several trends to explain why millennials (and later, the class of 2025) will want to rent things instead of buying and owning them:

  • City and downtown living is a pull for millennials. As demand and prices rise, they can’t afford bigger places. The result is they won’t / don’t have room for as many things.
  • Parking is an issue. The greater density of amenities in downtown areas makes walking, biking, and public transit more attractive. Thus, there is no need to own a car.
  • In a gig-based economy, organizations will downsize offices. Gig workers will look increasingly to collaborative workspaces to rent a desk or place to congregate and work.
  • As having more things is less attractive, experiencing more things (and documenting the experience digitally in photos and videos) is all the rage. The goal becomes pursuing experiences just to be able to take a picture and show it to others, with the expectation that the experiences and images are life changing and defining.

There are numerous examples: massive valuations for Uber and WeWork, the popularity of Color Runs, and Get the Flight Out (GFTO offers last minute flights deals so going to exotic locales to take pictures is more affordable).

Strategic Thinking Experiment Starters:

  • What changes in our business if most customers want our product or service on demand versus owning it?
  • How do we move faster to introduce a self-disruptive business model before another brand does?

Abandoning the Middle

Britton predicted a continued move toward a “barbell economy,” where the middle class and mid-range products are being “wiped out.” He points to a major potential brand implication: the best growth opportunities are for luxury and value brands. Luxury brands can create high-impact, premium-dollar (potentially convenience-rich) experiences (see the renting vs. buying impact) and value brands can uncover supply chain innovations, taking costs out, and maximizing simplicity (Brandless sells essentially generic, but “better” food products, all at $3).

Strategic Thinking Experiment Starters:

  • If we have a middle-market product or service, what will be left of our business if it dries up?
  • What does the ultimate, premium, high-end version of what we produce look like? What does the generic, everything costs the same version of what we do look like?

Old Hat, Old Thinking, or Both?

Whether these predicted trends feel old hat or impossibly far off for your business, you should take Matt Britton up on one of his ideas: creating a shadow board of millennial employees to advise your Baby Boomer and Generation X senior leaders on what’s coming. Create this type of group, and spend time with them imagining what your brand and marketplace’s future looks like.

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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Are you still trying to finish your strategic planning process for next year?

Is it to that point where your biggest worry is being about to call the plan strategic without making other executives fall on the floor laughing hysterically?

If this sounds like your situation (and we know, based on searches many of you are using to peruse Brainzooming strategic planning content, that at least SOME of you are facing this challenge), then the new eBook from The Brainzooming Group is the answer: Right Now! 29 Ideas to Speed Up Strategic Planning.

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The twenty-nine ideas in Right Now will speed up what is typically a long process and move you through strategic planning more swiftly:

  • 10 Ideas to Speed Up Strategic Planning
  • 5 Things to Do If You Haven’t Started Planning
  • 1 Question to Focus and Speed Up Strategy Meetings
  • 13 Possibilities for a More Efficient and Effective Strategic Planning Process

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If so, don’t hesitate a second longer!

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What strategic thinking skills are important in helping find agreement for action amid a big, unstructured conversation?

That was the challenge during a nonprofit board call. The call was an opportunity for board members to react and share perspectives for the first time as a group about a critical business topic. The meeting objective involved identifying actions the board supported and would collectively recommend. We found our way to three target recommendations after two hours of conversation.

One board member remarked later how easy it was to get lost in the back-and-forth without identifying anything the group would recommend.

5 Strategic Thinking Skills to Lead Groups to Action

How then did we find three areas for the board to agree to as action items? Here are five strategic thinking skills you can employ in comparable group situations:

  • Listen for verbs. Verbs suggest action. Listen especially for actions you imagined before the call that the group might embrace and advance. Having a list prepared ahead of time helps you focus and piece together answers from snippets of conversation.
  • Figure out who the leaders are historically and on the call (if they are different). Listen for when a group leader voices something that agrees with someone who is less vocal. If you can find agreement there, it’s a powerful combination: the leader picking up on a more marginal player’s strategic thinking.
  • If you can identify a core idea for action, listen for other suggestions that build on, complement, or enhance the original idea. Highlighting other strategic thinking lets you keep returning to the core idea. Doing so grounds the group in hearing the core idea repeatedly and focuses their strategic thinking on that idea vs. pursuing unrelated directions.
  • If you modify an action-oriented idea with different strategic thinking, return to the person with the original idea to see if that makes sense for them. You want to improve the recommendation and build on it, but not at the expense of losing your original supporter.
  • Don’t linger too long if the group reaches some level of agreement. You don’t want to try to work for total agreement and risk seeing what agreement you had unwind through additional discussion.

Employ these five strategic thinking skills when you need to give a group room to talk, but also to move toward action.

It won’t necessarily be easy, but it should speed up getting to agreement. – Mike Brown

Start Implementing Faster and Better!

In the new Brainzooming strategy eBook 321 GO!, we share common situations standing in the way of successfully implementing your most important strategies. You will learn effective, proven ways to move your implementation plan forward with greater speed and success. You’ll learn ways to help your team:

  • Move forward even amid uncertainty
  • Take on leadership and responsibility for decisions
  • Efficiently move from information gathering to action
  • Focusing on important activities leading to results

Today is the day to download your copy of 321 GO!

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Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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A client reached out yesterday with a “quick cry for help!”

The client’s organization is taking time today to imagine ideas for a brand video that looks at the customer experience they deliver from the audience’s perspective. She asked about a question or exercise “that has worked well to get people thinking about that type of content and how to present it.”

I love requests like this from clients because we can offer them assistance while also using their real-world challenges as blog posts!

6 Ideas to Imagine Social-First Video Content for a Brand Video

Here are the five social-first content-oriented articles I suggested this client consider for today’s staff meeting. You can click on the numbered headers to reach each article.

1. The Steps to Your Brand

This exercise involves thinking about all the steps customers take in arriving at your brand. The original inspiration was from signage pointing the way to the St. Louis Arch. By using/adapting the seven questions included in the article, the team can think about what customers’ experiences as they come to and engage with a brand.

2. Customers’ Brand Surprises

We call this one the “Oohs and Ahhs Test.” Have the group think about what customers and prospects Ooh and Ahh about when they experience your brand for the first time.

3. Finding the Cool in Your Brand

This one may feel a reach if you aren’t an industrial brand, but it contains possibilities for other types of brand. Use the bullet points in the article’s first and second sections as prompts, asking “What does our brand do or how does our brand feature this aspect?” In the third section, there’s a video from Lincoln Electric focusing on the impact of its welding equipment instead of the welding equipment itself. It’s a great example for brands to emulate in sharing customer stories.

4. Looking at the Customer Experience from Multiple Social-First Content Perspectives

Any of these five exercises could be productive for thinking about questions or interactions teachers have with a brand. While we use posters featuring each exercise we we conduct a social-first content workshop for a client, the descriptions of each exercise should have enough to suggest a few questions to get people thinking.

5. What Should Content Do?

Use the EIEIU social-first content formula in this article as prompts to ask, “What would a video about what our brand does deliver (the EIEIU variable) for our audience?” Wonder what EIEIU stands for? Read the article!

6. What Needs to Go into a Creative Brief?

This one is about strategic creative briefs. You can use the objectives / preferences / guidelines framework discussed near the article’s conclusion to have people imagine what direction they would provide to shape social-first video content.

And, BTW

If you’re looking for ideas to maximize shooting the videos, here are lessons learned from shooting videos for our own brand! And if you need a social-first content branding workshop to develop the important messages for your audiences, contact us, and let’s schedule one for your organization! – Mike Brown

Boost Your Brand’s Social Media Strategy with Social-First Content!

Download the Brainzooming eBook on social-first content strategy. In Giving Your Brand a Boost through Social-First Content, we share actionable, audience-oriented frameworks and exercises to:

  • Understand more comprehensively what interests your audience
  • Find engaging topics your brand can credibly address via social-first content
  • Zero in on the right spots along the social sales continuum to weave your brand messages and offers into your content

Start using Giving Your Brand a Boost through Social-First Content to boost your content marketing strategy success today!

Download Your FREE eBook! Boosting Your Brand with Social-First Content

Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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