3

We’ve covered the basics of starting a new job with openness to new ideas. We haven’t covered the other side of the new employee relationship though: How does an employer pave the way for new employee success – especially with a new employee replacing a popular, long-term employee?

Hello-Listen-IdeasThe timing is good for this. Given many annual incentive plan structures, January becomes a time for job changes as departing employees stay into the New Year to qualify for the previous year’s incentive.

The ways to support new employee success came into focus recently when the fitness trainer I’d been working with for six years left our gym. This week, I started working with a new trainer.

When the new trainer asked my goals beforehand, I said I didn’t really have any other than staying fit. Between then and the first session, I realized my non-answer wasn’t setting her up for success, which led to these five things an employer can do to give a new employee the best possible opportunity for success – for both themselves and the organization.

5 Ways to Create Faster New Employee Success

1. Organize and make relevant historical information available

The new trainer said my file was the largest she’d been handed although she gave up reading it after five minutes. She concentrated on fitness stats and reviewed the valuable information they contained. At least the file was available! Be careful to not make a new person re-learn lessons the “organization” already knows.

2. Create a simple, easily grasped overview of key information needed to be successful right away

Despite not articulating fitness goals initially, I wrote a one-pager covering my objectives, motivations, trouble areas, favorite exercises, and dreaded exercises she needs to make me do even though I don’t like them. It provided answers to questions that might have taken months to surface. Distilling years of information into a few, easily grasped pages allows a new person to be more productive much more quickly – for everyone’s benefit.

3. Don’t dwell on how the other person did something – unless asked

The new trainer asked whether the former trainer had had me do certain exercises, and I answered. Beyond that, I tried to make “old trainer” references only about things I’d wished she had done better to let the new trainer know areas where she might want to concentrate. The key is to not constrain a new person with constant comparisons to how the former person did things. The old person’s gone – reset your expectations.

4. Listen to ideas shared by the new person

I tried to talk less in order to observe, learn, and soak up the new trainer’s approach and philosophy. When you’ve hired someone for new ideas and expertise, let the person share and try new ideas. It’s easy to smother a new person with, “Here’s how we’ve always done it.” Be triply vigilant and provide plenty of white space for someone new to introduce ideas and strategies.

5. Work the new person’s program

Since our initial training session, I tried the workout she shared to best of my ability (although skipping a particularly odd exercise I call “Spiderman”) to help maximize the results she’s trying to deliver. Beyond simply letting a new person share ideas, actively embrace and support implementation of the new ideas being brought to you. Be a cheerleader and enabler for making new ideas into reality.

What would you add to this list for faster new employee success?

When you’ve started a new job, what has been done to help make you more successful? Or when you’ve brought new people onto your team, what things have you done to pave the way for their successes? - Mike Brown

 

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Mike Brown

Founder of The Brainzooming Group, and an expert on strategy, creativity, and innovation. Mike is a frequent speaker on innovation, strategic thinking, and social media.

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  • markallenroberts

    Great Post,

    New employees can hit the ground running and add a great deal of value, or they can quickly be assimilated and become one more kool aide drinking drone….its up to you.

    One of the roles I often play is that of the new employee Heretic as I discuss in my blog http://www.nosmokeandmirrors.com/2009/04/10/want-to-add-value-to-your-bottom-line-quicklyhire-a-heretic/ where I discuss the book the age of heretics.

    Each new employee has about a 90 day window to be a heretic …use them. They are open and when they see things that do not serve the way buyers want to buy, they do not care ..”its the way we have always done it around here”. 

    Create an environment that allows new employees to openly challenge policies and procedures that may have made sense before we had cell phones and the internet, and you will be positioning your company for rapid explosive growth. 

    Mark Allen Roberts

    • http://www.brainzooming.com Mike Brown

      Thanks for the comment. We did a previous story on a company that does entrance interviews shortly after employees start to formally capture their reactions and ideas during the early window before they become too much a part of the company.

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